Ratings based on 1,446 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 18, 2024 on Expedia
Great location.
Comment from Hotel Management
Aug. 20, 2024 by Ona Princesa Playa, Hotel Management
Hi Elisa,We appreciate you taking the time to let us know what you thought of your recent stay.It's great to know that our location met your needs.Hopefully we'll have the pleasure of seeing you again soon.Cheers,Ona Princesa Playa
by A traveller
Posted Aug. 18, 2024 on Expedia
A but outdated but perfectly located and friendly staff. Rooms provide what’s needed.
Comment from Hotel Management
Aug. 20, 2024 by Ona Princesa Playa, Hotel Management
Hey there, Robert! We're so grateful you took the time to share your thoughts with us.It's great to hear that you found our staff friendly and our location ideal for your needs. We're all about providing a convenient and welcoming experience for our guests. While our rooms may have a classic charm, we're glad they had everything necessary for a comfortable stay. Your feedback is appreciated, and it helps us focus on what matters most to our guests.We hope to welcome you back.All the best,Ona Princesa Playa
by A traveller
Posted Aug. 16, 2024 on Expedia
Location is excellent food is excellent shopping area around you. Everything is perfect.
Comment from Hotel Management
Aug. 20, 2024 by Ona Princesa Playa, Hotel Management
Hi Hanan,Thank you for taking the time to review your stay. We're absolutely thrilled to hear that you loved our prime location and the shopping areas nearby. It's really one of the gems of staying with us! Plus, your kind words about our food have brought smiles to our team's faces. We're glad that everything was perfect during your stay. As for the room amenities, we're always looking for ways to enhance our guests' experience, so your feedback is very much appreciated!See you soon!Take care, Ona Princesa Playa
by A traveller
Posted Aug. 14, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Ona Princesa Playa, Hotel Management
¡Hola Diarmad! Muchas gracias por tomarte el tiempo de compartir tu experiencia en nuestro apartamento.Nos alegra que hayas encontrado la limpieza de la habitación a tu gusto, siempre nos esforzamos por mantener nuestros apartamentos impecables. ¡Esperamos darte la bienvenida nuevamente en el futuro y que puedas disfrutar aún más de tu estancia! ¡Hasta pronto!Ona Princesa Playa
by A traveller
Posted Aug. 13, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Ona Princesa Playa, Hotel Management
Hey there, Mark! We're so grateful you took the time to share your thoughts with us.Please do not hesitate to share any suggestions you may have; we are always grateful for candid feedback from our recent guests that may help us improve our services.We hope to welcome you back.All the best,Ona Princesa Playa
by A traveller
Posted Aug. 11, 2024 on Expedia
I’d really liked the location of the property and the availability of parking nearby. However, parking was more expensive than listed in the property wasn’t really or nearly even four star. It was more like 2 1/2 three star property with amazing location and very good cleanliness, that being said, I would stay there again and recommend it to others. I would just tell them that the properties not up to par compared how it was rated on Expedia. Also, the Wi-Fi wasn’t working.
Comment from Hotel Management
Aug. 13, 2024 by Manager, Hotel Management
Hi Ksenija! We're so grateful you took the time to share your thoughts with us We're thrilled to hear you appreciated our prime location and the cleanliness of our apartments—it's definitely a point of pride for our team! It's great that you'd consider staying with us again and recommending us to others. We're all about sharing the love here! On the other hand, we're sorry to hear about the Wi-Fi hiccup during your stay; we're always on standby to troubleshoot such issues and ensure our guests stay connected. As for the parking rates, we aim to provide the most accurate information and apologize for any inconvenience caused. While we don't have private parking, we hope the convenience of nearby parking options made your stay a bit smoother.It would be great to welcome you back for an even better stay.All the best,Ona Princesa Playa
by A traveller
Posted Aug. 1, 2024 on Expedia
The bed is uncomfortable.
Comment from Hotel Management
Aug. 2, 2024 by Ona Princesa Playa, Hotel Management
Hi Leon,Thanks for taking a moment to share your experience.We're glad to hear that our cleanliness standards met your expectations to a great extent! We're, however, sorry to hear that the bed didn't match up to your comfort needs. Our team is dedicated to ensuring our guests have a restful experience, and while our mattresses may not have been recently updated, we do our best to maintain them for guest satisfaction. We'll certainly keep your feedback in mind as we continually work to improve our accommodations.Take care and see you soon!Ona Princesa Playa
by A traveller
Posted Jul. 28, 2024 on Expedia
Fabulous stay in Ona Princesa Playa. Perfect seafront location. Walking distance to a huge selection of restaurants and old town.
Delicious breakfast included and it is on the roof top with a stunning view.
The pool area is also on the rooftop, small area but it's perfect (just missing umbrellas but maybe that isn't practical on the roof).
Staff very helpful on reception desk.
We loved our stay
Comment from Hotel Management
Jul. 31, 2024 by Ona Princesa Playa, Hotel Management
Hi Linda! We're so grateful you took the time to share your thoughts with us We're thrilled to hear that our prime seafront location and the delicious rooftop breakfast made your stay fabulous. It's also great to know that you found our pool area to be just perfect for relaxing, even if the lack of umbrellas left you a bit exposed to the sun's whimsy. We appreciate your kind words about our reception team - they're always on hand to help our guests with a smile.Regarding the umbrellas, while we'd love to provide shade up there, it's a bit tricky with the coastal breeze. Our aim is to combine comfort with safety, but we're always looking for creative solutions!It would be great to welcome you back for an even better stay.All the best,Ona Princesa Playa
by A traveller
Posted Jul. 28, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Ona Princesa Playa, Hotel Management
¡Hola David! Muchas gracias por tomarte el tiempo de compartir tu experiencia en nuestro apartamento.Nos alegra saber que disfrutaste de las vistas desde el apartamento, ya que nuestras instalaciones ofrecen un entorno maravilloso con vistas a las montañas.Lamentamos que las escaleras hayan sido un inconveniente para ti, ya que nuestro complejo no cuenta con ascensores y los pisos son accesibles solo por escaleras. Agradecemos tus comentarios y los tendremos en cuenta para futuras mejoras. Nos alegra saber que la atención de nuestro personal fue de tu agrado, siempre trabajamos para brindar un servicio amable y atento a nuestros huéspedes. Nos alegra que haya tenido una experiencia del todo satisfactoria.¡Esperamos darte la bienvenida nuevamente en el futuro y que puedas disfrutar aún más de tu estancia! ¡Hasta pronto!Ona Princesa Playa
by A traveller
Posted Jul. 27, 2024 on Expedia
We spent one without internet.
Comment from Hotel Management
Jul. 30, 2024 by Ona Princesa Playa, Hotel Management
Hello Azzeddine, I'm sorry to hear that you had such a frustrating experience. But we appreciate you bringing this issue to our attention.It's wonderful to hear that you found our room cleanliness to be top-notch; we pride ourselves on maintaining a pristine environment for our guests. We're also glad that you were satisfied with the overall condition of the hotel. We aim to provide a comfortable and welcoming atmosphere for everyone who stays with us. We understand that not having internet can be quite an inconvenience, and we apologize for any trouble this may have caused during your stay. Our team is always on hand to assist with any connectivity issues, and we'll certainly look into this to ensure it's an isolated incident.We hope to welcome you back for an improved experience. All the best,Ona Princesa Playa
