Note fondée sur 806 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Our beds supposed to be queen size but they both were closer to doubles instead of queens.
Commentaires de Gestion de l’hôtel
13 août 2024 par Ashley, Gestion de l’hôtel
Thank you for your feedback. I apologize for any confusion regarding the bed sizes. I want to clarify that the beds in your room are indeed queen-sized. The room is referred to as a "double queen" or "double" because it features two queen beds. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.
par un voyageur de San Antonio
Publié le 11 août 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
13 août 2024 par Ashley, Gestion de l’hôtel
Thank you for the fantastic rating! We're delighted to hear that you had a great experience with us. Your positive feedback means a lot to our team. We hope to welcome you back for another enjoyable stay soon!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Ashley, Gestion de l’hôtel
Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience with us. Your satisfaction is our top priority, and we're delighted to know we met your expectations. We look forward to welcoming you back for another great stay!
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Ashley, Gestion de l’hôtel
Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience with us. Your satisfaction is our top priority, and we're delighted to know we met your expectations. We look forward to welcoming you back for another great stay!
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Ashley, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience didn't fully meet your expectations. Your comments are valuable, and we'd love to learn more about how we can improve. Please feel free to share any specific concerns or suggestions you may have. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Ashley, Gestion de l’hôtel
Thank you for the 5-star review! We're delighted that you had a great experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Ashley, Gestion de l’hôtel
Thank you for the amazing 10/10 rating! We're delighted to know that you had such a wonderful experience. Your kind words inspire us to keep delivering exceptional service. We can't wait to have you back with us again!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The young man working the front desk was exceptional. He was fast and efficient with check in. Very friendly and even came and fixed our TV last evening when we were having problems getting it to work. He was outstanding
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Ashley, Gestion de l’hôtel
Thank you so much for the wonderful 5/5 rating! We're thrilled to hear about your positive experience with our front desk team member. It's fantastic to know he provided exceptional service, from a speedy check-in to fixing your TV issue. We'll be sure to share your kind words with him. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Ashley, Gestion de l’hôtel
Thank you for the perfect 10/10 review! We're delighted that you had such a positive experience. We can't wait to have you visit us again!
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Ashley, Gestion de l’hôtel
Thank you for the perfect 10/10 rating! We're delighted that you had such a positive experience with us. We hope to see you again soon!
