Ratings based on 78 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 24, 2023 on Hotels
Highly recommended no complaint.
Comment from Hotel Management
Jan. 4, 2024 by Mardiva Otel, Hotel Management
Otelimizi tercih edip konaklama yaptığınız için çok teşekkür ederiz. Siz değerli misafirlerimizin yapmış olduğu değerlendirmeler bizlere daha iyi hizmet vermemiz için yol gösterici olmaktadır. Mardiva Resort Hotel olarak sizleri tekrar ağırlamaktan memnuniyet duyarız.
by A traveller
Posted Aug. 6, 2023 on Expedia
My son chose this hotel because of swimming pool. However, we learned when we arrived at the hotel that days of the week is divided for men and women. That day was women's day and we learned we are not allowed to use the pool that day but next day. We would stay only one night. So, we had to cancel our reservation. The staff at the reception were helpful but it is not nice to mention that swimming days are divided between men and women on their website.
by A traveller
Posted Mar. 9, 2023 on Expedia
I needed to check out early, and front desk told me that as long as Expedia makes the change they would too and would also refund me. Then 2 days later, i get an email from Expedia saying that the hotel is not going to refund me. So I just thought that was not ok to lie to me and then go against their word when I left. Another thing is when I arrived my friend was going to help me with my stuff at 9 am and they would not allow him to come up. So he had to wait in the lobby until I was ready to leave the hotel and everytime I entered the hotel the staff wouldn’t even look up off their cell phones to see me walk in. So I don’t understand why they caused us such an inconvenience at check in.
by A traveller
Posted Jan. 16, 2023 on Hotels
by A traveller
Posted Oct. 31, 2022 on Expedia
Had a great stay at Mardiva. The rooms are spacious and beds very comfortable. The staff are very helpful. Buffet Turkish breakfast is included. The indoor sports centre is huge and the heated pool and sauna were spotlessly clean (they have women/men only days). There are minibusses that pass by the hotel every few minutes it seems and a couple go directly to the old city so very convenient even though the hotel is a little out of Mardin city. I would definitely go back and recommend it highly. Great value for the money.
Comment from Hotel Management
Nov. 19, 2022 by FO, Hotel Management
Otelimizi tercih edip konaklama yaptığınız için çok teşekkür ederiz. Siz değerli misafirlerimizin yapmış olduğu değerlendirmeler bizlere daha iyi hizmet vermemiz için yol gösterici olmaktadır.
by A traveller
Posted Sep. 24, 2022 on Hotels
Comment from Hotel Management
Oct. 16, 2022 by FO, Hotel Management
Otelimizi tercih edip konaklama yaptığınız için çok teşekkür ederiz. Siz değerli misafirlerimizin yapmış olduğu değerlendirmeler bizlere daha iyi hizmet vermemiz için yol gösterici olmaktadır.
by A traveller
Posted Mar. 22, 2024 on Hotels
Otel gayet temizdi, havaalanı ve merkeze yakındı, fiyat performans açısından uygundu
by A traveller
Posted Mar. 13, 2024 on Expedia
by A traveller
Posted Mar. 11, 2024 on Hotels
by A traveller
Mardinde ilk tercih
Posted Mar. 3, 2024 on HotelsOtel gayet şık döşenmiş, kaliteli malzeme kullanılmış, temiz ve konforlu. Personel Güler yüzlü. Ulaşım kolay. Otopark sorunu yok.
