Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,1 Service et personnel
3,2 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pas une chambre, une prison !
Publié le 6 mai 2019 sur HotelsChambre sans fenêtre, pas de wifi, télé qu'il y a 20 ans, 10 cm entre la porte d'entrée et le sol
Odeur horrible d'humidité, vraiment insalubre
2 petits lits, draps ne sentent pas bon
Aucune propreté, des insectes sur le sol
Douche froide,on a du déclencher la chaudière nous même
Commentaires de Gestion de l’hôtel
13 juin 2019 par Tatlı dede butik Otel, Gestion de l’hôtel
Merhabalar. ağustos 2018 de yapmış olduğunuz 2 kişi 130 tl rezervasyonu yönetimin el değiştirmesine rağmen odalarımızı verdik siz bizden suite oda talep ettiniz verilmediği için böyle yorum yapma hakkınız yok saygılarımızla iyi günler.
par un voyageur
Publié le 8 févr. 2021 sur Expedia
I had so much hope for this hotel but ended super disappointed and somewhat cheated.
The property is a historical one and I love those places. The building is beautiful. Upon arrival we were taken to our room which is not like the one pictured when you choose the room at the expedia website, in fact all the rooms you choose show the same picture so keep in mind there is a big chance that you are not getting that room. I though “ok is not that bad” it was 3 floors down going with luggage through dangerous stairs. Is a historic building I understand that but the hotel does not have anyone to help you. I went down with our things praying to God for our safety. The heater was not working properly, I complained to the person in charge and requested another room even paying extra for upgrade but they replied that it was fully booked - the place was EMPTY. I even looked at the key cabinet in reception and only 3 key slots were empty. We spend one night in that freezing room and I even had nightmares. It was SOO cold that I stayed in bed till past 11 am because I could not get the courage to get out of the tiny blanket and up. Finally decided to leave the bed asked and went through the old city looking for another hotel and making sure their heaters were fine. Ended booking at the Gazi Konagi , a property a little bit further down. I went back to get our belongings again risking our lives bringing those up 3 stories and proceded to check out, the lady in charge refused
par un voyageur
Harika bir geceydi
Publié le 31 janv. 2021 sur HotelsKüçük bir iş sebebiyle sadece 1 gece 2 kişi konakladık. Rezervasyonumuz ekonomik odaya olmasına rağmen ( en alt kat) bize daha rahat edebilmemiz için standart oda teklif edildi. Ancak ekonomik odanın konforu bizim beklentilerimizin çok üzerinde olduğundan kendi odamızda kalmayı tercih ettik. Akşam serin havada avluda otururken Ümran Hanım üşümeyelim diye ateş yakmakla uğraştı. Ayrıca bize Mardin konusunda da çok yardımcı oldu. Her şey için çok teşekkürler
Commentaires de Gestion de l’hôtel
1 févr. 2021 par UMRAN, Gestion de l’hôtel
BİZİ TERCİH ETTİĞİNİZ İÇİN BİZ TESEKKUR EDERİZ
par un voyageur
Publié le 10 nov. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2020 par UMRAN, Gestion de l’hôtel
TEŞEKKÜR EDERİZ SEHER HANIM
par un voyageur
Publié le 11 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2020 par UMRAN, Gestion de l’hôtel
TEŞEKKÜR EDERİZ
par un voyageur
Publié le 16 mars 2020 sur Hotels
par un voyageur
Publié le 8 mars 2020 sur Hotels
Personel ve yetkili ilgiliydi mekan temizdi
Commentaires de Gestion de l’hôtel
13 mars 2020 par UMRAN YENIAY, Gestion de l’hôtel
seçkin bey teşekkür ederiz
par un voyageur
Publié le 15 nov. 2019 sur Hotels
Temizlik ve hiznet vasatın altı. Konumu çok güzel bir konağın bukadar ilgisiz olması üzücü
par un voyageur
Publié le 11 nov. 2019 sur Hotels
par un voyageur
Publié le 8 nov. 2019 sur Hotels
