Note fondée sur 13 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
71 % des clients le recommandent
3,5 Propreté de la chambre
3,3 Service et personnel
3,5 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Not worth Rs500 per night, don’t call this a HOTEL

Publié le 30 déc. 2021 sur Hotels
Terrible experience, this hotel room doesn’t even worth Rs 500 per night. Bed sheets and towels are almost turned black and they still insist to use those. Food is okay waste ( we had food outside even though it was part of the hotel booking). Overall DO NOT BOOK this hotel , instead select to stay at Bus stand.
4 sur 5
par un voyageur

Will try visiting once more

Publié le 18 oct. 2021 sur Hotels
Good overall...needs improvement as far as maintenance is concerned. Restaurant should have more options on the Menu. Best welcome and attention received from the receptionist. Good place but can be better. Close to the Bus and Taxi Stand and Railway Station which makes travel easy.
Commentaires de Gestion de l’hôtel
9 nov. 2021 par The Management , Gestion de l’hôtel
Dear sir, Thank you so much for your positive feedback. We are happy that you had a pleasant stay with us and we will love to host you again. Yours Sincerely The Management
1 sur 5
par un voyageur

Confirmed and fully paid reservation not honoured

Publié le 28 janv. 2018 sur Hotels
Could not check in as the hotel claimed they had not received any booking or advance payment. Moreover, they said they have no contract with you and have not had any dealings with you.
5 sur 5
par Akash

Best value for money hotel around nehru stadium

Publié le 12 oct. 2017 sur Hotels
Staff was very much concerned, caring and helpful... 24/7 on toes to serve ... Overall good experience
5 sur 5
Recommandé
pour Tout le monde
par un voyageur

4 nachten met veel plezier hier verbleven

Publié le 29 janv. 2017 sur Expedia
Pour : Wij hebben geen enkel complains over dit hotel, het heeft ons vakantie zeer prettig gemaakt.
Contre : Zo door blijven gaan met de service
Emplacement : Openbaar vervoer is aan de overkant. Omgeving is een winkelomgeving met restaurants, Pizza-hut, lokale markt etc. Ideaal om verder te kunnen.
Hotel zit aan een drukke weg met een busstation aan de overkant. Je schrikt even ervan, maar het gemak van vervoer maakt alles goed. Het hotel is rustig van binnen en schoon. Kamer/bed was comfortabel met waterkoker/koffie/thee en zithoek met elke dag 2 liter flessen water. ruime badkamer. Kamer werd elke dag schoongemaakt. Personeel was zo erg vriendelijk en behulpzaam. En de general manager was zo oplettend dat wij niets tekort kwamen en hielp ons met al onze vragen en wensen. Het was erg fijn om hier te verblijven. Het ontbijt was een genot, de koffie en thee waren heerlijk. Ook de mensen uit het restaurant waren super. Kom ik een volgend keer in Goa dan blijf ik zeker hier.
3 sur 5
par un voyageur de ks

Nice location but far away from the beach

Publié le 4 janv. 2016 sur Expedia
Location good but room facilities are average Bathroom fitting are old and loose and beddings are horrible. Food is good but too expensive when compared to kerala standard. Parking is inadequate and in-charge people are useless and insensitive
Commentaires de Gestion de l’hôtel
5 juin 2016 par Vijay Yadav, Gestion de l’hôtel
Our sincere apologies to the experience you had to go through. We're are a new management just took over in Jan'16. The property is now renovated to offer you sheer luxury. Furthermore we've come a long way highly focusing on staff training. Our award winning restaurant is on par (Rates)with other restaurants in town. The rates in Goa is typically higher then other regions. We wait to welcome you again to experience the best at offer :)
2 sur 5
par GAURAV

Publié le 23 déc. 2015 sur Hotels
Commentaires de Gestion de l’hôtel
par Vijay Yadav, Gestion de l’hôtel
I thank you for providing us an opportunity to serve you & apologies on inconvenience you had. We're now fully operational with a renovated property & a new service oriented management. We welcome you again to stay with us & feel the difference.
1 sur 5
par un voyageur de New Zealand

booked and paid.....and turned away...

Publié le 13 janv. 2015 sur Expedia
we booked and paid for this hotel and on arrival we were refused our booking. not good enough. the hotel is responsible for keeping its online portal up to date. no excuses. useless. don't go there. the staff are pretty useless as well, had no answers, and no manager.....they should be removed from the website.
Commentaires de Gestion de l’hôtel
5 juin 2016 par Vijay Yadav, Gestion de l’hôtel
We sincere apologies for the inconvenience caused to you & we understand the situation you had to go through. Now at The Sapphire Comfort Hotel we're a new management & a service oriented team with renovated property. We look forward to welcome you again whenever you're visiting Goa & it's our assurance that you'll love the hospitality at offer.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Pune, India

Really nice hotel, clean room, delicious food

Publié le 1 janv. 2015 sur Expedia
Pour : Friendly staff, food, ambiance, proximity to the bus station.
Contre : The scope of improvement i would say is, that there was no wi-fi range on 4th floor. (p.s my room was on 4th floor)
Emplacement : It is located directly infront of the bus station (KTC i suppose) and there is a rickshaw stand just in front of the hotel.
Lovely stay at the hotel, the staff was very friendly, food was delicious and the ambiance was great. I stayed there with my wife only for a day and we enjoyed the comfort. There is live music at the time of dinner, which is simply superb.
Commentaires de Gestion de l’hôtel
5 juin 2016 par Vijay Yadav, Gestion de l’hôtel
We're thrilled to know that you had a comfortable stay with us. The property is now renovated & wi-fi issue has been sorted with high speed connectivity at offer. We look forward to welcome you again.
4 sur 5
par Chandu de Bangalore

Good

Publié le 19 août 2014 sur Hotels
Location is good but the morning breakfast is horrible, hotel is conjusted