Note fondée sur 492 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mai 2023 sur Expedia
RAS
Commentaires de Gestion de l’hôtel
12 mai 2023 par Manager, Gestion de l’hôtel
Hello PHILIPPE,Thank you for sharing this honest review and feedback about our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
par un voyageur
Publié le 23 oct. 2024
Good
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello James,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 3 août 2024 sur Expedia
It was very clean and well maintained. The front desk lady was the best. Very informative and welcoming. She gave clear and precise information regarding breakfast and check out times etc…Location of vending /ice machines and offered pool towels. I feel bad I don’t remember her name because she’s absolutely the best!!
Commentaires de Gestion de l’hôtel
4 août 2024 par Manager, Gestion de l’hôtel
Hello Freddy,We are delighted to hear that you enjoyed the cleanliness of our hotel and had a positive interaction with our front desk team. Your kind words about our staff's hospitality are truly appreciated. We strive to provide informative and welcoming service to all our guests. Thank you for acknowledging our efforts in ensuring you had a pleasant stay.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
El baño de la habitación necesita mantenimiento
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello ROBERTO ANTONIO,Lamentamos escuchar sobre su experiencia. Apreciamos sus comentarios y los transmitiremos al equipo correspondiente para futuras mejoras. Esperamos que, a pesar de este inconveniente, haya disfrutado de su estancia en nuestro hotel.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello alberto,We are thrilled to hear you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Krystal, We value your input and would appreciate the opportunity to address any concerns you may have had during your stay. Please feel free to contact us directly so we can further discuss your experience at our hotel.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Candace,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Rene Otoniel,We appreciate your feedback and are sorry to hear about your experience. Your comments have been noted and will be shared with the team for further improvement. We hope to have the chance to welcome you back in the future and provide a better stay for you.
par un voyageur
Publié le 13 juill. 2024
it is dirty and place falling apart
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello david, We're disappointed to hear about your experience and appreciate your feedback. Guest satisfaction is our priority, and we will address your concerns with our team to ensure improvements are made. Thank you for bringing this to our attention.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
All around good stay at a good price
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Thomas,We are delighted to hear that you had a good stay with us! Our team strives to provide exceptional value for our guests. If you have any other feedback or suggestions, please do not hesitate to reach out to us. Your input is valuable to us as we continuously work to improve our services.
