Note fondée sur 283 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Hotels
It was really good
Commentaires de Gestion de l’hôtel
26 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Allison, Thank you for telling us about your stay at the Red Roof Inn Marietta. I am glad you had a great encounter with us, prompting your 10/10 score. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 30 juin 2024 sur Expedia
It was easy and convenient, I’m glad i stayed here and made things easy on my trip
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Jared, Thank you for telling us about your stay at the Red Roof Inn Marietta. I am glad you found our hotel to be convenient and the other kind remark highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 8 juin 2024 sur Expedia
Unable to stay in dirty room unmade beds food on floors unable to accommodate with different room.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Katelyn,We sincerely appreciate you taking the time to share your feedback for the RED ROOF INN MARIETTA, however I fear you might have our location confused with another. Your review mentions details about being unable to stay due to the lack of cleanliness as it relates to the room, but this was not the case at our hotel.Please review your recent stay details to ensure this is the location you intended to review. If a mistake had been made, please let us know so it can be corrected. Post stay feedback is very important to Red Roof as is the accuracy of the content provided.Many thanks,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 juin 2024 sur Expedia
Friendly staff, quiet , restaurants and shopping near by
Commentaires de Gestion de l’hôtel
8 juin 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Allison,Red Roof thank you for taking the moment our of your busy day to complete our guest survey regarding your recent experience at the Red Roof Inn Marietta. Red Roof value you as our guest and welcome your 5/5 score. It's thrilling to hear that our friendly staff, quiet rooms and convenient location met your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur de Charlotte
Publié le 25 mai 2024 sur Expedia
Muy mala recomendación
Commentaires de Gestion de l’hôtel
28 mai 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Querido Juan,Gracias por tomarse el tiempo para contarnos sobre su experiencia en el Red Roof Inn Marietta. Lamento que su experiencia no haya cumplido con sus expectativas; Permítame expresarle mis más sinceras disculpas. Nuestro objetivo principal es brindarle una experiencia de cinco estrellas y es desalentador saber que esta no es la impresión que le dejamos. En Red Roof trabajamos continuamente para mejorar nuestro hotel, por lo que realmente agradezco que nos brinde sus comentarios.Gracias por compartir sus inquietudes y le deseamos todo lo mejor en sus futuros viajes.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 déc. 2023 sur Hotels
Our experience was good. The hotel is clean and comfortable to stay.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Oshane RediResponse Specialist, Gestion de l’hôtel
Dear Claudia,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN MARIETTA regarding the cleanliness. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
par un voyageur
Publié le 17 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Kim, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MARIETTA and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 10 nov. 2023 sur Expedia
The sink leaked, the door entrance key worked poorly. OK for 1 overnight stay. Parking lot could be cleaner.
Commentaires de Gestion de l’hôtel
11 nov. 2023 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello David,Thank you for providing us with this feedback. We appreciate you making us aware that you found the sink in your room to have a leak, the keys worked poorly, nd that you felt the parking could be cleaner. Your concerns will be noted in order to improve our guest experience. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Best wishes,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 nov. 2023 sur Expedia
Staff ready and waiting all times
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
It is so rewarding to read that you had a great stay with us Rob. Thank you for your comments after your stay at the RED ROOF INN MARIETTA. You highlighted our staff was always ready and waiting. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit as our Valued Guest.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Kids running non-stop upstairs all night. Wasn’t a lot of areas to throw trash away. Floors were dirty, found popcorn on the floors. Convenient location close to restaurants and businesses. Cheaper rates aren’t always better.
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Sharma RediResponse Specialist, Gestion de l’hôtel
Dear Allison,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MARIETTA. I am glad to hear that you found our location to be in close proximity to restaurants and businesses. However, I am sorry you were unsatisfied due to the disturbance you mentioned, the cleanliness of the floors, and the other highlighted concerns. In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Sharma Red Roof Management RediResponse Specialist
