Note fondée sur 423 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
If you’re looking for cleanliness, don’t Stay here. It was a non-smoking room that reeked of cigarette smoke and mold. The ceiling in the room was fallen apart in chunks. The room just slowed incredibly dirty in general. The toilet seat wasn’t even attached to the toilet. Criminal activity going on in the parking lot. I would not recommend anybody to stay here unless you’re in an extreme desperate situation.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello John,We are sorry to hear about your experience and appreciate your feedback. It is important for us to know how our guests perceive their stay. Your concerns will be shared with the relevant teams for further review and improvement. Your comfort and safety are a top priority for us. Thank you for sharing your experience with us.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
This was the worst place ever dirty towels, sheets & pillowcases. Also drug addicts hanging out on premises. Not safe at all and the cost for this place was over priced
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Juanita, We're sorry to hear about your experience. We take feedback seriously and strive to maintain high standards. For any future stay concerns, we encourage guests to reach out to our management team directly so they can address any issues promptly.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Rosemary,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back soon for another exceptional experience.
par un voyageur de Ely
Publié le 14 sept. 2024 sur Expedia
Shows its age. Cable did not work and had very limited channels. Stayed in better for this price.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mark,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the cable issue with our team for improvement. Please feel free to reach out to our management with any further concerns.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Rooms need updating!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Brenda, Thank you for sharing your feedback with us. We appreciate your input and will share your comments with our management team for future improvements. Your satisfaction is important to us, and we will strive to enhance our guest experience continuously.
par un voyageur
Publié le 18 août 2024 sur Hotels
The front desk was rude there was roaches in the first room and filthy
Second room was a little better but dirty
We stayed two nights bc they wouldn’t refund my money
The room wasn’t cleaned at all the entire time we stayed no new towels
I ask the front desk for towels
She ask me to bring my old towels down before getting new ones
Don’t pay for the breakfast it’s a joke
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello bobby, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
The AC in our room didn't work well so it was hot and stuffy in there the whole time.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jeana, We apologize for any inconvenience you experienced with the AC in your room. Guest feedback is valuable for us to improve our services. Feel free to contact our management to discuss your stay further. We appreciate your understanding and hope to welcome you back in the future.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Management, Gestion de l’hôtel
Thank you for your wonderful review. Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share your experience. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again in the future.
par un voyageur
Was as expected this was my 4thstay
Publié le 20 juin 2024 sur HotelsIt was good. Except the volumn on the tv when id turn it up, it would seem like someone next door had their own remote bc the volumn would turn back down.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Kim,We appreciate your feedback regarding the volume control on the TV during your stay. Please contact our management team directly to further address this matter for you. Thank you for bringing this to our attention.
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
