Note fondée sur 418 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Hotels
The front desk was rude there was roaches in the first room and filthy
Second room was a little better but dirty
We stayed two nights bc they wouldn’t refund my money
The room wasn’t cleaned at all the entire time we stayed no new towels
I ask the front desk for towels
She ask me to bring my old towels down before getting new ones
Don’t pay for the breakfast it’s a joke
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello bobby, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
The AC in our room didn't work well so it was hot and stuffy in there the whole time.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jeana, We apologize for any inconvenience you experienced with the AC in your room. Guest feedback is valuable for us to improve our services. Feel free to contact our management to discuss your stay further. We appreciate your understanding and hope to welcome you back in the future.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Management, Gestion de l’hôtel
Thank you for your wonderful review. Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share your experience. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again in the future.
par un voyageur
Was as expected this was my 4thstay
Publié le 20 juin 2024 sur HotelsIt was good. Except the volumn on the tv when id turn it up, it would seem like someone next door had their own remote bc the volumn would turn back down.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Kim,We appreciate your feedback regarding the volume control on the TV during your stay. Please contact our management team directly to further address this matter for you. Thank you for bringing this to our attention.
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
par un voyageur
Never will stay there again
Publié le 9 juin 2024 sur HotelsFront of hotel looks like a place where doors are inside. Once you check in they tell you to go around to the back building. There you will find a run down motel with the door opening to the parking lot. When we asked for a room on the inside, we where told none were available. Those are all apartments. Very old and run down. Nothing like the pictures online.
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Julie, We appreciate your feedback regarding your recent stay. Our property offers a variety of room types, and we regret to hear that your expectations were not fully met. We aim to provide a comfortable experience for all our guests and apologize for any inconvenience caused by room location. Your comments will be shared with our team for further review and improvement.
par un voyageur
Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Vikramjit, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
par un voyageur
Publié le 28 mai 2024 sur Expedia
The room was nice and comfortable for sleeping shopping was great all the stores I no 😁
Commentaires de Gestion de l’hôtel
29 mai 2024 par Manager, Gestion de l’hôtel
Hello Renee,We are glad to hear you found the room comfortable for sleeping and enjoyed the shopping nearby with familiar stores. Should you have any further feedback or need assistance, please feel free to reach out to our management team.
par un voyageur
Do not pay for breqkfast
Publié le 28 mai 2024 sur HotelsRoom was fine but do not pay for the breqkfast was a joke
Commentaires de Gestion de l’hôtel
31 mai 2024 par Manager, Gestion de l’hôtel
Hello Daniel,We apologize that the breakfast did not meet your expectations and thank you for your feedback. Our team will look into ways to improve the breakfast experience for our guests. Your comments are important for us to enhance our services and we hope to welcome you back in the future.
par un voyageur
Publié le 12 mai 2024 sur Expedia
The air condition was so loud the room started sounding like a factory that I had to turn it off.
Commentaires de Gestion de l’hôtel
14 mai 2024 par Manager, Gestion de l’hôtel
Hello Adeyemi, We apologize for the inconvenience you experienced with the air conditioning during your stay. Guest feedback is invaluable to us and will be shared with the relevant team for review. We hope you were still able to enjoy your overall stay with us and we appreciate you bringing this to our attention.
