Note fondée sur 665 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear Mario,Thanks you for your ratings.
par un voyageur
Publié le 14 nov. 2021 sur Expedia
par un voyageur
Publié le 3 mars 2019 sur Hotels
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Carrie,Your one-star review has been noticed.I'm truly sorry. We regret that we fell short because, in general, we pay incredibly close attention to detail. We are determined to make things right if you give us a chance, and we sincerely hope you will let us talk to you about it.Sincerely, Hotel Manager
par un voyageur
No-frills stay at great rate.
Publié le 29 juill. 2024 sur HotelsOverall stay was good. Price was great. The customer in my opinion was disappointing.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Jim,Thank you for the 10 out of 10 rating! We're glad to hear you had a good overall stay and found the rate great. We’re sorry to hear that the customer service didn’t meet your expectations, and we’ll address this with our team to improve. We appreciate your feedback and hope to have the opportunity to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Taylor u
Publié le 29 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Steven,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Shannon,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager
par un voyageur
Publié le 20 juill. 2024 sur Expedia
It was nasty, bedbugs,no cable or TV. Don't stay here worse than any motel I've ever stayed in
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Marian,We’re sorry to hear about your recent experience. Please be assured that our hotel takes pest control very seriously and performs regular treatments to maintain a high standard of cleanliness. We also strive to provide all amenities, including TV services, and regret that these did not meet your expectations. Your feedback is important, and we will address these issues to prevent future occurrences.Sincerely, Hotel Manager
par un voyageur
Publié le 20 juill. 2024 sur Expedia
I was disappointed about pool being down but it happens.so we did something else to pass the time but when i went to bed to fina baby coakroach in my bed between the sheets crawling unexceptable i take the picture and the baby roach to front desk and the gentleman acts like what do you want me to do about it i asked for different room he says there fully booked but yet went down to smoke a cigarette and come in and a couple walk in no reservation and ask if they can get a room for the night im beyound livid and took all my belongings back to my car to insure i dont carry coakroaches home with me down right disgusted
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Cheryl,Thank you for sharing your experience. We sincerely regret the issues you encountered with the pool and the cleanliness of your room. Your concern about the response from our staff is also noted and will be addressed. We take such matters very seriously and will be investigating the situation to ensure it doesn’t happen again. Sincerely, Hotel Manager
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Older hotel that could be really great. Hallways smell like moth balls and rooms smell musty.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Chad,Thank you for your feedback and 3 out of 5 ratings. We’re sorry to hear about the musty smell in the rooms and the mothball scent in the hallways. We’ll address these issues to enhance the overall guest experience. We appreciate your comments and hope to improve your stay in the future.Sincerely, Hotel Manager
