Note fondée sur 232 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
The only small complaint I would have is they didn't change the used towels, or empty the trash daily. I don't know if you had to specifically ask them for that.
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Thank you for your recent stay and feedback. We hope you choose to be our guest again.
par un voyageur
Baseball Weekend
Publié le 6 août 2024 sur HotelsEasy and convenient hotel to stay while my son played baseball all weekend. We love Townplace as they are state of the art, very clean, convenient and laid out well. My only complaint was that our bed was just not comfortable! Nothing I can do about that tho. Overall the hotel is very nice and welcoming!
Commentaires de Gestion de l’hôtel
6 août 2024 par GM, Gestion de l’hôtel
I appreciate your feedback and choosing to stay with us. We hope you choose to be our guest again.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par GM, Gestion de l’hôtel
Thank you, Jamie, for taking time to leave us feedback. I apologize that experience was not exceptional. We hope when traveling in the area that you will give us another opportunity.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par GM, Gestion de l’hôtel
Thank you for your recent stay and feedback. If you would like to discuss your concerns further, please feel free to reach out to the hotel directly.
par un voyageur
Publié le 9 juill. 2024
Front desk staff was extremely friendly and helpful!
Commentaires de Gestion de l’hôtel
9 juill. 2024 par GM, Gestion de l’hôtel
Thank you Nellie! We appreciate your feedback and your choosing to stay with us. We hope you have the opportunity to be our guest again.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par GM, Gestion de l’hôtel
Thank you for your 5-star review! We appreciate your being our guest and hope you can come back again soon!
par un voyageur
Publié le 3 juill. 2024 sur Expedia
The room except for a tiny little mildew in the corner of the shower by the showerhead and the fan for the bathroom was loose and trying to hang an ankle that there was no issue I was able to check out being a travel nurse checked out at 1 PM One thing I really didn’t like is I did have my do not disturb sign on my door but housekeeping still tried to open my door in the morning around 830 which woke me up after only three hours sleep that’s when I called the front desk to see if I could check out a little bit later and housekeeping to Not disturb me
Commentaires de Gestion de l’hôtel
3 juill. 2024 par GM, Gestion de l’hôtel
Thank you for your recent stay and feedback. I apologize for the inconvenience you experienced while being our guest. We hope you choose to be our guest again.
par un voyageur
Publié le 18 juin 2024 sur Expedia
Breakfast was okay. Bed was not comfortable. Had issue with deadbolt in door. Last day had neighbor banging on walls in room at 6:30 in morning. Room was good.
Commentaires de Gestion de l’hôtel
18 juin 2024 par GM, Gestion de l’hôtel
Thank you for your recent stay and feedback. I apologize that your stay was not up to your or our expectations. We hope you will give us another opportunity to serve you in the future.
par un voyageur
Publié le 10 juin 2024 sur Hotels
Overall, a good experience - beds were comfortable but it wasn’t as clean as we would have liked.
Commentaires de Gestion de l’hôtel
11 juin 2024 par GM, Gestion de l’hôtel
Thank you for your recent stay and feedback. We will use your feedback to help us in the future. We hope you choose to stay with us again.
par un voyageur
Suggestions for improvement.
Publié le 28 mai 2024 sur HotelsWe had no trouble location the bedding for the sofa bed, but had to use pillows from the bed for it. Not a big enough deal to call the desk about, but a couple pillows in the closet would be nice
I never know if the used soaps will be recycled or not. A note in the bathroom saying so would be nice, and then I won't add the leftover soap to me luggage.
Because we had three people, we used the sofa bed. When it was extended, there wasn't a way to get to the far side of the bed to get in. I done know of better planning could solve this problem, but it's people don't like climbing over the bed to get into it.
Commentaires de Gestion de l’hôtel
29 mai 2024 par GM, Gestion de l’hôtel
Thank you for your recent stay and feedback. I will share your feedback with the team to help us make improvement. We appreciate your choosing to be our guest and hope you have the opportunity to stay with us again.
