Note fondée sur 363 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un lieu historique dans la campagne anglaise
Publié le 23 août 2019 sur HotelsTrès belle chambre avec vue magnifique. On a demandé du pain à la réception et ils nous ont refusé en répondant que la demande était atypique.
Donc l’accueil pourrait être mieux comme aussi le petit déjeuner.
par un voyageur
Publié le 30 août 2024 sur Hotels
Flott hotell, VELDIG bra frokost!!!! Fantastisk park og tur område. Vi storkosa oss!
Commentaires de Gestion de l’hôtel
31 août 2024 par George, Guest Relations Manager, Gestion de l’hôtel
Dear Judish,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,George,Guest Relations Manager
par un voyageur
Publié le 28 août 2024 sur Expedia
Lovely rooms and location
Commentaires de Gestion de l’hôtel
31 août 2024 par George, Guest Relations Manager, Gestion de l’hôtel
Dear Amandeep,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,George,Guest Relations Manager
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par George, Guest Relations Manager, Gestion de l’hôtel
Dear Tim,Thank you for taking the time to complete the survey and provide us feedback on your recent stay. Your comments are greatly appreciated and will be used to help us continue to improve. I will be liaising with the relevant heads of department to discuss how we can best implement your feedback to make improvements for the future. Thank you once again for your feedback, and I hope I will have the opportunity to welcome you back personally in the near future to see some of the improvements we have made. Kind regards, George, Guest Relations Manager
par un voyageur
Che peccato!
Publié le 24 août 2024 sur HotelsChe peccato!
Una struttura magnifica in un luogo splendido. Purtroppo il servizio, dal concierge alle cameriere veramente non all’altezza (invio foto di come hanno lasciato il pigiama 😳). Nella lista dei ristoranti del circondario proponevano locali chiusi da anni. L’Ascensore è rimasto rotto da quando siamo arrivati al terzo giorno quando siamo andati via, eravamo al terzo piano. Cena con ottimo food e buon servizio ad un prezzo veramente troppo alto. Colazione solo “a la carte” lentissima e un po’ confusionaria.
Siamo arrivati di giovedì e andati via di sabato, tutti i pomeriggi e tutte le sere matrimoni in loco (non comunicati in precedenza) quindi impossibile riposare il pomeriggio e la sera prima di mezzanotte.
SPA molto bella ma beato chi riesce a prenotare un trattamento (fine del servizio alle 18:00) Occhio i minori di 16 anni possono utilizzare la piscina solo dalle 14:00 alle 17:00
Non prendono American Express…
No aria condizionata percui lasciano finestre aperte in camera e la sera c’è la caccia ai ragni e agli insetti che sono entrati
Anche qui, come in molti alberghi in UK, miscelatore in bagno inesistente la temperatura dell’acqua si ottiene come nell’ottocento..
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Franklyn, Reception Manager, Gestion de l’hôtel
Dear Attilio,Thank you for taking the time to leave a review after your recent stay and I am truly sorry to read your stay did not live up to your expectations!Our concierge team are in constant communication with local restaurant's within the vicinity of the hotel and we frequently book guest's into restaurant's as well as arranging a driver for any of our guest's. Our breakfast team work incredibly hard to ensure our guest's are served on time and it is a smooth service which is why the front of house team take breakfast bookings upon check in to ensure of this, unfortunately when our guest's do not stick to their allocated breakfast time's then this will cause a natural delay in service. Regarding the spa, It is made very clear prior to check in and upon booking a reservation to book in spa treatment's as the spa are incredibly busy which is why it is suggested to our guest's to book a treatment as soon as possible should they wish to have one. Regarding the bedroom's, the majority of our bedrooms are traditional in style such as the one you booked and will not have air conditioning, however, we do have multiple bedrooms that have air conditioning and had we been made aware of this at the time then we would have happily relocated you!Thank you for taking the time to leave a review after your recent stay and once again it is a shame to read your stay did not live up to your expectations and that nothing was brought to our attention at the time.Kind regards,FranklynReception Manager
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par George, Guest Relations Manager, Gestion de l’hôtel
Dear Lisa,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,George,Guest Relations Manager
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par George, Guest Relations Manager, Gestion de l’hôtel
Dear Elizabeth,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further improve our standards and I will ensure your comments regarding the quality of the food and service will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,George,Guest Relations Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Nice big room although really needs an update. Furniture and decor looking dated. Friendly staff, nice spa, good breakfast and very good value for money compared to newer spa hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par George, Reception Supervisor, Gestion de l’hôtel
Dear Laura,Thank you for taking the time to leave a review from your most recent visit. All feedback given is valued as it enables us to further improve our standards. I will ensure your comments regarding the quality of the food and service will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,George,Reception Supervisor
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par George, Reception Supervisor, Gestion de l’hôtel
Dear Laurence,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments regarding the quality of the food and service will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind regards,George,Reception Supervisor
par un voyageur
Danesfield hotel and spa
Publié le 24 juill. 2024 sur HotelsExcellent hotel and spa facilities.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par George, Reception Supervisor, Gestion de l’hôtel
Dear Peter,Thank you for your incredible review from your most recent visit. All feedback given is valued as it enables us to further Improve our standards and I will ensure your comments will be passed on to the rest of the team to read and I know this will only make them strive for more. We hope to get an opportunity to welcome you to Danesfield House Hotel and Spa again in the near future.Kind Regards,George,Reception Supervisor
