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Kenzi Menara Palace & Resort

5.0 star property
5-star luxury hotel near Jemaa el-Fnaa, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kenzi Menara Palace & Resort

Property grounds
Building design
Interior
Lobby lounge
Property grounds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000
  • Avenue Mohamed VI
    2 min walk
  • Agdal Gardens
    15 min walk
  • Cinema Megarama
    17 min walk
  • Marrakech (RAK-Menara)
    9 min drive

Room options

View all photos for Deluxe Single Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Pool View

  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Senior Suite, Pool View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Pool View

  • 109 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Single Room, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Garden View

  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool and Atlas mountains View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Senior Suite, Garden View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Garden View

  • 109 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 56 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

Pool

Barcelo Palmeraie

Pool
Breakfast included
All-inclusive
Spa
4.2 out of 5, Very good, (245)
The price is CA $185
per night
CA $212 total
includes taxes & fees
9 Dec - 10 Dec
Barcelo Palmeraie

About the area

Marrakech

Mechouar-Kasbah stay.With a stay at this Mechouar-Kasbah hotel, you'll be within half a mile (1 km) of Avenue Mohamed VI and 2 miles (3 km) of Agdal Gardens. Al Mazar Mall and Cinema Megarama are also within 2 miles (3 km).

What's nearby

  • Avenue Mohamed VI - 2 min walk - 0.2 km
  • Agdal Gardens - 15 min walk - 1.3 km
  • Menara Mall - 4 min drive - 3.7 km
  • Oasiria Water Park - 4 min drive - 4.3 km
  • Jemaa el-Fnaa - 5 min drive - 4.2 km

Getting around

  • Marrakech Central Station - 5 min drive
  • Menara Airport (RAK) - 9 min drive

Restaurants

  • ‪Bo Zin - ‬3 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬2 min drive
  • ‪Adam Park Hotel - ‬6 min walk
  • ‪Dar Soukkar - ‬3 min drive

About this property

Kenzi Menara Palace & Resort

5-star luxury hotel near Jemaa el-Fnaa, connected to a shopping center
Some rates at Kenzi Menara Palace & Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Kenzi Menara Palace & Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and 10 meeting rooms are available. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Kenzi Menara Palace & Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Marrakech hotel is smoke free.

  • 236 guestrooms or units
  • 2 levels
  • 3 dining venues
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Kenzi Menara Palace & Resort offers 236 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers.

This Marrakech hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kenzi Menara Palace & Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 1030 reviews" "
Rating 8 - Good. 371 out of 1030 reviews" "
Rating 6 - Okay. 125 out of 1030 reviews" "
Rating 4 - Poor. 57 out of 1030 reviews" "
Rating 2 - Terrible. 32 out of 1030 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yeasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very kind staff. My family and i really enjoyed our stay there. Child friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Zynap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

younes

Stayed 2 nights in Jul 2024

8/10 Good

Khatera

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert John, Redding

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay with an amazing spa
Stayed 3 nights in Jun 2024

10/10 Excellent

Debismitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Zahrah

Stayed 4 nights in May 2024

8/10 Good

amex

Travelled with group
Liked: Cleanliness, room comfort
la télévision ne marchait pas dans ma chambre.j ai du réclamer plusieurs fois et demandé à voir le directeur pour que l on solutionne enfin le problème.
Stayed 6 nights in May 2024

10/10 Excellent

William

Stayed 4 nights in May 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for my stay. You really looked after me . Much appreciated x
Stayed 10 nights in May 2024

4/10 Poor

Aïmen

Stayed 2 nights in Apr 2024

10/10 Excellent

Aude

Stayed 7 nights in Apr 2024

6/10 Okay

Anoop

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property had good facilities and was not too crowded overall. The pool and spa facilites were the highlight for us as that is what we wanted for this trip. We had a preimum room with graden view, very spacious. Even though we messaged beforehand regarding out dietary requirements. Communicating these with the staff was difficult, chef didn't come out to speak with us, level of english is very low for this level of hotel. They got our requirements wrong twice. Our food choices were very limited and disappointing.
Stayed 7 nights in Apr 2024

2/10 Terrible

Vanshika

Travelled with family
I stayed at this resort for 3 nights and 4 days. I didn’t like the stay at all, as the staff was not helpful, their behaviour was rude, and everything was very over priced. The washrooms weren’t clean that well. And the breakfast buffet was really bad.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fouad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Our stay was one of the best we have had. Staff were welcoming and thoughtful. The hotel has a very calm environment, which is a great place to retreat from the hustle and bustle of Marrakech. Special mention of Mohammed the manger, who was so helpful. The food was great, with a large section to choose from. The choice of indoor or outdoor pools was also an added bonus. The hotel itself, has stayed true to its Marrakech architecture, with all the mod cons you would expect. I have been recommending the Kenzi Menara Palace to friends and family. Can’t wait to visit again.
Stayed 2 nights in Apr 2024

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed one week in this hotel and discovered Marrakech for the first time. I loved the spa, the swimming pool area, the gym as well. The absolute best part was the kids club, as my child had a gorgeous time whenever she stayed with Nada. That was absolutely brilliant in every way and made our holiday completely unique. In terms of the facilities, I’d recommend changing the furniture as it’s outdated. The size of the rooms were really good though. The staff honestly really depended on who I talked to, but this was during Ramadan so I’d say most of them did their best. I would just recommend to not blame the client if something doesn’t work (our key cards kept on not working and I was even blamed at some point!!!) but again that’s only two individuals at reception and the rest of them were very nice. The breakfast had a lot of options, some good and some not, but I wouldn’t say it was bad- only room for improvement. So, change the sofas and chairs, get rid of one or two few rude and inpatient members of staff, and it’s definitely a 5 stars. Again, top class service at the kids club.
Stayed 7 nights in Mar 2024

8/10 Good

Saqlain

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very good service at this hotel. The only issue we encountered was no iron in the room and the charges for iron services were quite high. The facilties also require a bit of updating such as the bathroom.
Stayed 3 nights in Feb 2024

6/10 Okay

Ahmed

Travelled with family
Front desk very limited
Stayed 1 night in Feb 2024

8/10 Good

Maris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Asaf

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tribble experience. The place are dirty and the service. It’s rubbish.
Stayed 1 night in Jan 2024

10/10 Excellent

Muhammad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 1 night in Jan 2024

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The dining options were very over priced to the rest of the city, for example for a mediocre lunch we were charged $95 for two people, a similar lunch cost $15 in the city and not nearly as good on the quality. You had to take a cab to leave the property and Morocco does not have a regulated cab industry and they would give you random prices to come and go. Upon checking out they do not know how to run a line and gave preference to the locals over us 3 separate times to the point we just left as we did not want to miss our flight.
Stayed 4 nights in Dec 2023

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness
Definitely not a 4 or 5 star hotel. Definitely will not be going there again
Stayed 8 nights in Dec 2023

10/10 Excellent

kiran

Stayed 2 nights in Dec 2023