Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
As advertised
Publié le 9 sept. 2024 sur HomeAwayPlace is just as advertised. We had a lot of fun and loved the place.
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
par un voyageur
Beautiful house but some problems
Publié le 31 juill. 2024 sur HomeAwayThe house was beautiful was very nice views.
par un voyageur
Fun family weekend
Publié le 10 juill. 2024 sur HomeAwayI was surprised that the houses were so close together but very nice with a beautiful view!
par un voyageur de Chuluota, Florida
A piece of heaven.
Publié le 4 juill. 2024 sur HomeAwayThe cabin was awesome. Everything we needed. The views are beautiful especially the sunsets! Close to Asheville and adjoining towns and to the parkway. Will definitely be back.
par un voyageur
Cousins 60th Birthday Trip
Publié le 24 juin 2024 sur HomeAwayThe cabin was very clean and well appointed. It was great to see some basic cooking spices, coffee, cooking spray, etc., on hand. We chose this cabin due to the proximity to our planned events, the number amenities, but most importantly the number of bathrooms/showers. We were traveling with five women in our party and had scheduled itinerary. One shower was not in working order the entire trip due too the knob not secure, no set screw, thus no way to operate. The issue was reported the morning after our evening/late arrival and we were told it would be addressed. It was not fixed as scheduled the following day or the next morning as we were again told. The reponses from the properry management team were delayed as well.
The wifi was not plugged in when we arrived and the service was spotty ar best. No communication/property reference materials on site. We could not access the online one even with multiple cell phone carriers between all of us. There was cute bulletin board with share your favorite picture from your trip, but no way to print, instructions, to be found. The location of the hot tub is not ideal and thus we did not use. No dishwasher pods were available. The road to cabin is rough, steep and narrow in spots. Low profile cars are not recommended. Parking is not idea either.
We made due and shared many stories and laughs. Memories were made and we are planning the next trip.
Thank you,
Sherry
par un voyageur
Fantastic Family Get Away!!
Publié le 30 déc. 2023 sur HomeAwayThis cabin is perfect! Lots of fun and plenty of space! The bunk room was a huge PLUS! The host communicated so well throughout the entire process… even when it snowed more than expected and we were not sure we would be able to make it down off the mountain!! This was a great location! So glad our family did this!
Commentaires de Gestion de l’hôtel
30 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words and fantastic review! We're thrilled to hear that you had a wonderful stay at our cabin. We're glad that you found the space to be enjoyable and that the bunk room was a hit with your family.
It's great to know that our cabin's location met your expectations and that you had a memorable time with your family. We genuinely appreciate your feedback and are grateful for the opportunity to have hosted you. Should you ever plan to visit again, please don't hesitate to reach out. We'd be more than happy to welcome you back.
par un voyageur
Wonderful stay
Publié le 28 juill. 2023 sur HomeAwayWe had such an amazing visit to Mars Hill! The cabin was absolutely beautiful and exceptionally clean. Views were indescribable. Short drive to Asheville!
Commentaires de Gestion de l’hôtel
11 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Shayna! We're so happy to hear you had such an amazing visit to Mars Hill and enjoyed this beautiful cabin, We hope to host you again!
par un voyageur
Great cabin with excellent views, poor communications by host
Publié le 9 juill. 2023 sur HomeAwayStayed there for entire July 4th week. Views were excellent, better than the photos in the listing. Cabin was very clean except the outside trash bin that smelled a lot.
The default route shown by google maps has road closed. It would have helped a lot if host communicated about the same in the checkin instructions. Also thermostat was not working, because of which entire cabin became hot and humid. We left messages to host on how to fix that and there was no response until we left the house.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi Sumit, We are sorry to hear you did not fully enjoy your stay. We decided that our cleaners up there were no longer repairing or reporting damage to us. We have switch to a new cleaning company who has service our other NC properties and she had been repairing and replacing all items that were not up to our expectations. I do believe moving forward poor reviews like this will cease to exist and if you choose to stay with us again in the future it will be a much different experience.
par un voyageur
Great stay
Publié le 2 mars 2023 sur HomeAwayMy only comment would be, the listing needs to have posted awd or 4wd vehicles. Everything else at the house was fabulous