Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
5,0 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur Expedia
Struttura nuova moderna ben tenuta, personale gentilissimo sempre a disposizione, spiaggia molto bella si vedono tante tartarughe e il Duolingo.
par un voyageur
Publié le 9 août 2024 sur Expedia
Tra tutte le strutture provate a Marsa Alam questa è sicuramente la migluore per attenzione, qualità e livello del servizio
par un voyageur
Very nice place!
Publié le 5 mai 2024 sur Hotelspar un voyageur
Publié le 12 févr. 2024 sur Hotels
Epic location. Resort hotel of the gods. HIGHLY recommended. What are you waiting for?!?
par un voyageur
Good
Publié le 25 nov. 2022 sur HotelsWe booked a room with sea view but got a room with pool view. We complained did not help. Room 1012. Per stay you can only eat one time in one of the two speciality restaurants
The food in the italian restaurant was really good. Overall it was a great stay.
Commentaires de Gestion de l’hôtel
26 nov. 2022 par Zeyad Fouad, Gestion de l’hôtel
Dear Mr. Hostettler,Warm greetings from Iberotel Costa Mares,On behalf of Iberotel Costa Maress Management and Team, please allow us to express our sincerest apologies for any inconveniences you might have experienced during your stay with us.We have taken your comments seriously, and please rest assured that we are at all-time taking appropriate measures to address any of our esteemed guests reporting and if your comments were received during your stay directly to any of the hotel management team, we would have directly handled them to your entire satisfaction that is of most importance to us. Once again, we would like to apologize for not fulfilling any of your holiday expectations, and wishing to give us the chance to host your good self again ensuring that all your expectations will be met. Thank You, Hotel Management – Iberotel Costa Mares
par un voyageur
Publié le 29 mai 2022 sur Expedia
Hotel molto bello , il personale e veramente preparato e gentile, nei ristoranti si mangia benissimo , la spiaggia bella pulita con lettini comodi con materassi , i camerieri che continuano a passare chiedo se vuoi acqua caffè birra e altro , il mare bello e facile per entrare anche a chi non sa Nuotare , consiglio le camere vista piscina perché hai anche la vista mare
Commentaires de Gestion de l’hôtel
27 juin 2022 par Hani Zein, Gestion de l’hôtel
Dear Mr. Thomas,
Warm greetings from Iberotel Costa Mares,
Please allow us to Thank you for considering Iberotel Costa Mares for your stay for giving us the opportunity to serve your good self with the best of our hospitality.
We feel so fortunate to receive such great comments about all the services and facilities provided in our resort.
We hope that you will give us a chance in the near future to welcoming you with all the pleasures of Iberotel Costa Mares Management and Team.
Thank You,
Hotel Management – Iberotel Costa Mares
par un voyageur
Publié le 3 mars 2022 sur Expedia
Sehr schöne und nagelneue Anlage. Umfangreiches Buffet und sehr hilfreiche und zuvorkommende Staff.
Commentaires de Gestion de l’hôtel
7 mars 2022 par Hani Zein, Gestion de l’hôtel
Sehr geehrte Birgit,
vielen Dank für Ihre kritischen und motivierenden Kommentare, die wir über Expedia bekommen haben. Diese sind für uns eine wichtige und positive Unterstützung
in unserem Bestreben, unseren Service für Sie noch weiter auszubauen und dauerhaft zu verbessern.
Vielen Dank, dass Sie Ihren letzten Urlaub im Iberotel Costa Mares verbracht haben und sich die Zeit genommen haben unser Hotel zu bewerten.
Es war uns eine grosse Freude, Sie in unserem Hotel begrüssen zu dürfen & wir würden uns freuen Sie schon bald wieder im Iberotel Costa Mares Willkommen heissen zu dürfen.
Hotel Management..
par un voyageur
😁😁😎
Publié le 14 nov. 2021 sur HotelsHotel bardzo przyjemny, obsługa bardzo miła jedzenie bardzo dobre, jedynie mało dodatków do śniadania typu owsianka np: orzechy, które o dziwo podawane są do kolacji. Pyszna kawa
Commentaires de Gestion de l’hôtel
7 mars 2022 par Hani Zein, Gestion de l’hôtel
Dear our valued guest,
Warm greetings from Iberotel Costa Mares,
Please allow us to Thank you for considering Iberotel Costa Mares for your stay for giving us the opportunity to serve your good self with the best of our hospitality.
We feel so fortunate to receive such great comments about all the services and facilities provided in our resort.
We hope that you will give us a chance in the near future to welcoming you with all the pleasures of Iberotel Costa Mares Management and Team.
Thank You,
Hotel Management – Iberotel Costa Mares
par un voyageur
Publié le 6 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2022 par Hani Zein, Gestion de l’hôtel
Dear Mrs. Beata,
Warm greetings from Iberotel Costa Mares,
First of all we would like to thank you for considering Iberotel Costa Mares for your stay. We acknowledge the receiving of your comments on Expedia WEP, which made us highly overwhelmed. Your positive reviews about our Hotel’s services are extremely welcomed and especially the highlighted words by mentioning it as Stress Free is so much appreciated. Your comments with regards to the helpful attitude of our associates made our motto complete. As our prime responsibility is to provide our guests a maximum level of satisfaction. We appreciate your gesture of sharing your experience with us. It has provided us a vision that we succeed to achieve our goals and improve our service. Once again, thank you very much and we are looking forward to welcoming you in the near future. Thank You, Hotel Management – Iberotel Costa Mares
par un voyageur
Publié le 3 août 2021 sur Hotels
Very nice please food was good . Beach was amazing , service was excellent ,the manger. There Mr atef very nice guy , friendly I wich he was the manager of the rest of jaz groups, the only down. Thing is. The hotel toooooo quite u feel like u isolated it perfect for ppl who want escape life .there no pharmacy no market close by and if they open they don't deliver ,so make sure you have everything with. you. For sure will visit again in couple years or so
Commentaires de Gestion de l’hôtel
7 mars 2022 par Hani Zein, Gestion de l’hôtel
Dear Mr. Mohamed, Warm greetings from Iberotel Costa Mares, First of all we would like to thank you for considering Iberotel Costa Mares for your stay. We acknowledge the receiving of your comments on Expedia WEP, which made us highly overwhelmed. Your positive reviews about our Hotel’s services are extremely welcomed and especially the highlighted words by mentioning it as Stress Free is so much appreciated. Your comments with regards to the helpful attitude of our associates made our motto complete. As our prime responsibility is to provide our guests a maximum level of satisfaction. We appreciate your gesture of sharing your experience with us. It has provided us a vision that we succeed to achieve our goals and improve our service. Once again, thank you very much and we are looking forward to welcoming you in the near future.
