Hôtel Mercure Marseille Canebière Vieux-Port

4.0 star property
4-star eco-certified hotel near Old Port of Marseille

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October 2024
November 2024

Photo gallery for Hôtel Mercure Marseille Canebière Vieux-Port

Business centre
Minibar, in-room safe, desk, soundproofing
Lunch, dinner served; local cuisine, alfresco dining
Exterior
Privilege, Room, 1 Double Bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
48 La Canebiere, Marseille, 13001
  • La Canebiere
    1 min walk
  • Cours Julien
    6 min walk
  • Old Port of Marseille
    11 min walk
  • Marseille (MRS-Marseille - Provence)
    25 min drive

Room options

Privilege, Room, 1 Double Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Single Beds

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Marseille

City center retreat .Within a 15-minute walk of this 1st Arrondissement hotel, you'll find Old Port of Marseille and La Criee National Theater of Marseille. Museum of European and Mediterranean Civilisations and Les Terrasses du Port are also within 2 miles (3 km).

What's nearby

  • Old Port of Marseille - 11 min walk
  • Museum of European and Mediterranean Civilisations - 3 min drive
  • Les Terrasses du Port - 4 min drive
  • Notre-Dame de la Garde - 5 min drive
  • Grand Port Maritime de Marseille - 5 min drive

Getting around

  • Noailles Station - 3 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 11 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • ‪Bagatel - ‬4 min walk
  • ‪Torréfaction Noailles - ‬1 min walk
  • ‪Bar O Monaco - ‬1 min walk
  • ‪Charly Pizza - ‬1 min walk
  • ‪Chickenville - ‬2 min walk

About this property

Hôtel Mercure Marseille Canebière Vieux-Port

4-star eco-certified hotel near Old Port of Marseille
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. The eco-certified Hôtel Mercure Marseille Canebière Vieux-Port also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Marseille hotel is smoke free.

  • 90 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel Mercure Marseille Canebière Vieux-Port offers 90 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking within 1640 ft (EUR 21 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 21 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 35
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per day
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 21 per person
  • Nearby parking fee: EUR 21 per day (1640 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and ANCV Chèques-vacances. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Canebiere Hotel
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port MARSEILLE
Mercure Marseille Canebiere Vieux Port Hotel
Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port
Hôtel Mercure Marseille Canebière Vieux-Port Hotel
Hôtel Mercure Marseille Canebière Vieux-Port Marseille
Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

Hôtel Mercure Marseille Canebière Vieux-Port Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 271 reviews" "
Rating 8 - Good. 100 out of 271 reviews" "
Rating 6 - Okay. 16 out of 271 reviews" "
Rating 4 - Poor. 7 out of 271 reviews" "
Rating 2 - Terrible. 13 out of 271 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absence of professional laundry service was a negative which was unusual for a property with a 4 Star rating. Otherwise all very positive. A very helpful General Manager.
Stayed 3 nights in Jun 2024

10/10 Excellent

Francois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Wai Yan

Stayed 1 night in May 2024

10/10 Excellent

Nantika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel at Marseille
The hotel is conveniently located near to the train station and metro and its very clean.
Stayed 5 nights in Apr 2024

8/10 Good

Declan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good all round hotel - excellent breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Grace

Stayed 3 nights in Apr 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff team. Good food. Key card entry- very safe
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 4 nights in Mar 2024

8/10 Good

Marian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 2 days, great location, very near by all major attractions and public transportation. Room is clean but no air ventilation due to it’s not summer. Be better to have some air circulation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert Seubert

Travelled with family
Great location, five minute walk to the port. Fine breakfast. Very helpful front desk staff. Nice room with all necessities: safe, fridge, small table, roomy bathroom. Would stay again.
Stayed 3 nights in Mar 2024

2/10 Terrible

Julia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t actually go! Really disappointed with service here contacted virtual agent within seconds
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located with 3 minute walk to Metro station. It is also close to major attractions and train station. We found an issue with our room but hotel resolved it quickly. Excellent customer service!
Stayed 3 nights in Feb 2024

8/10 Good

Dwight

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

8/10 Good

Mitzi

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were incredibly stuffy at night because they don’t turn the air conditioning on in the winter, however, leaving a window open is so noisy .. couldn’t leave open because of noise level. Not acceptable.
Stayed 1 night in Feb 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

NAOTAKA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Originally, I was looking for a hotel with parking, and web site said this hotel had parking, so I decided to use. However, there were streetcars and stalls in front of the hotel, so we couldn't get close to the car, and of course there was no hotel parking lot. I parked my car in the 24-hour indoor parking lot recommended by the hotel, but my car was broken into and all my luggage was stolen. I had to drive all the way to London with the windows broken and I never want to travel to this hotel or Marseille again. The public safety is also very bad, so please be careful.
Stayed 2 nights in Dec 2023

6/10 Okay

Yuchi, BIRMINGHAM

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Generally, the hotel looks good. But my room is very smelling. I guess something wrong with sewage
Stayed 1 night in Sep 2023

4/10 Poor

Paul

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Indifferent manageress
I had a quick look around the hotel as it is a noisey area of Marseille so when I was given a low floored room I asked for one on a higher floor. I was assured by the manageress that it was quiet. It wasn’t and had two sleepless nights as the noise was incessant with constant shouting until 3am then service vehicles emptying waste or making deliveries. For my final night I was moved to a quieter room. The annoying thing is that the manager would have been well aware of this yet decided to patronise me instead. There were plenty of rooms as well on the first two nights as the hotel was empty. Breakfast was ‘ok’ but slow to replenish stock and with limited choice. I won’t stay again - better value hotels elsewhere.
Stayed 2 nights in Sep 2023

10/10 Excellent

Edria

Stayed 2 nights in Jun 2023

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Port
Stayed 1 night in Jun 2023

10/10 Excellent

Nadia

Stayed 2 nights in Apr 2023

10/10 Excellent

Colin

Stayed 3 nights in Apr 2023