Ratings based on 836 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2024 on Hotels
by A traveller
Posted Aug. 16, 2024 on Hotels
by A traveller from Farmington Hills
Posted Aug. 3, 2024 on Expedia
by A traveller
Posted Aug. 1, 2024 on Expedia
Room was dirty and in need of refurbishment - there were holes in the wall. Shower had really poor water pressure. Staff was friendly but charged us twice for the hotel taxes. Breakfast was overpriced.
Comment from Hotel Management
Aug. 5, 2024 by Catherine, Hotel Management
Hello, Thank you for taking the time to leave us your review and for highlighting the quality of our staff's welcome. You stayed in a room on the 12th floor with one of the most beautiful views of Notre Dame de La Garde. Regarding the shower pressure, I have informed our technical director so he can make the necessary adjustments. It is just unfortunate that you did not mention this at reception. As for the taxes, I have just checked your account and can assure you that you were charged only once, not twice. Best regards. Catherine - Quality Assistant at Mercure Marseille Centre Vieux-Port - Eco-labeled Green Key Hotel, certified Tourism and Disability
by A traveller
Posted Jul. 30, 2024 on Expedia
Enjoyed the bar in the lobby and ability to get ice from the bar. Large elevator. Quiet room with great view. AC would only get moderately cool.
by A traveller
Posted Jun. 12, 2024 on Hotels
by A traveller
Posted Jun. 5, 2024 on Hotels
by A traveller
Posted May 16, 2024 on Expedia
by A traveller
Excellent Hotel
Posted May 13, 2024 on HotelsGreat hotel, spacious room, and very comfortable. The staff were always helpful. The location is excellent. My only complaint is that the towels were small and quite threadbare. Otherwise, we enjoyed our stay at this hotel.
by A traveller
Posted May 3, 2024 on Hotels
Room below average.
Not easy way to park the car (by the way, parking lot smelt urine everywhere)
Front desk kind of rude (maybe it was because I don't speak French)
