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New Hotel Le Quai - Vieux Port

4.0 star property
4-star hotel near Museum of European and Mediterranean Civilisations

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Photo gallery for New Hotel Le Quai - Vieux Port

Daily buffet breakfast (EUR 14 per person)
Lobby sitting area
Front of property
In-room safe, desk, laptop workspace, soundproofing
City view from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
2, Place Gabriel Péri, Marseille, Bouches-du-Rhone, 13001
  • Museum of European and Mediterranean Civilisations
    ‪16 min walk‬
  • Grand Port Maritime de Marseille
    ‪5 min drive‬
  • Velodrome Stadium
    ‪6 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪31 min drive‬

Room options

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Terrace

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room, Terrace

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, soundproofing

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Marseille

City center retreat .Your stay at this Old Port of Marseille hotel places you within 2 miles (3 km) of Museum of European and Mediterranean Civilisations and Grand Port Maritime de Marseille. Timone Hospital and Velodrome Stadium are also within 3 miles (5 km).

What's nearby

  • Museum of European and Mediterranean Civilisations - 16 min walk - 1.4 km
  • Grand Port Maritime de Marseille - 5 min drive - 3.1 km
  • Velodrome Stadium - 6 min drive - 4.4 km
  • Timone Hospital - 6 min drive - 3.8 km
  • Marseille Provence Cruise Terminal - 18 min drive - 7.8 km

Getting around

  • Vieux-Port Station - 2 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 14 min walk
  • Marseille - Provence Airport (MRS) - 31 min drive

Restaurants

  • ‪Brasserie OM - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Restaurant Miramar - ‬2 min walk
  • ‪1860 le Palais - ‬1 min walk
  • ‪Haagen dazs Marseille - ‬1 min walk

About this property

New Hotel Le Quai - Vieux Port

4-star hotel near Museum of European and Mediterranean Civilisations
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly New Hotel Le Quai - Vieux Port.

This 4-star Marseille hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1900
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
New Hotel Le Quai - Vieux Port offers 48 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Vieux Port
New Hotel Vieux Port
New Vieux Port
Vieux Port Hotel
New Hotel Marseille
New Hotel Vieux Port Marseille
New Vieux Port Marseille
New Hotel Vieux Port
New Le Quai Vieux Marseille
New Hotel Le Quai - Vieux Port Hotel
New Hotel Le Quai - Vieux Port Marseille
New Hotel Le Quai - Vieux Port Hotel Marseille

New Hotel Le Quai - Vieux Port Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 325 out of 1002 reviews
Rating 8 - Good. 464 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mounia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

DANIEL LEONARDO

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was Amazing and wonderful.

The hotel was located less than 1 minute from the M1, amazing to goanywhere. The room clean and amenity was good. I will recommend this hotel and want to stay next time. I loved crepes on the breakfast menu.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made me pay for my hotel twice even though i showed him my bank statment showing i had already paid for the room. He just kept showing me a reciept saying it was refunded. Called my bank and agreed that it was already charged to my bank account. Terrible service save yourself the scam
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
LOVE the location of this hotel. Johan from the front desk provided amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2024

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Audelia

Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Stayed 2 nights in Oct 2024

10/10 Excellent

Björn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location.
Stayed 1 night in Sep 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Location and Top Room

We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The hotel was beautiful, clean and modern with amazing windows, the staff was very friendly and helpful, and the location was absolutely perfect for exploring the heart of the city!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vasthi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful introduction to Marseille!

Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Very close to the harbor and nice restaurants
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Abbey L

Liked: Cleanliness

Central, comfortable

Good hotel, very central. Clean and comfortable rooms 3 star.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, not my preferred location

Very close to the blue metro line and restaurants along the port. A bit of a walk to everything else but if you want to take the metro it’s fairly easy. The room was clean and comfortable but the bathtub siding was broken and there were pieces of tile missing. We didn’t mind much because it didn’t affect our stay. The balcony view was nice to have. There is an area of Marseille north of the hotel that I would try to avoid, near the red metro line, but anywhere in the tourist areas you need to have reasonable caution with your property to avoid having phones, wallets, and passports stolen.
Stayed 1 night in Jul 2024

10/10 Excellent

Kabalan

Stayed 1 night in Jul 2024

8/10 Good

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Clayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and right on the ocean. Very close to the metro and so many walkable places nearby!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ihab, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024