Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Hotel was in need of some upkeep. Door repair is needed into corridor. Somewhat noisy but not too bad.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Henry, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie #team6
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Ice machine broken was replaced with a small “home” unit, broken towel rods in bathroom, front door would not close properly so security was poor, manager was not on the property, if you needed something you had to call his cell phone and wait about an hour to get what you needed.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Rigoberto, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us.Kaur J. #team6
par un voyageur
Publié le 14 août 2024 sur Expedia
I did not feel safe leaving a brand new bike outside.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi John, We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Natalie #Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
Make sure someone is there’s went to check in and nobody was there to help me
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Curtis,We apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Maz K.#Team6
par un voyageur
Publié le 8 août 2024 sur Expedia
This hotel is not well maintained. visible issues with water damage, towels and bedding were stained and mismatched.
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Michael,We regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Maz K.#Team6
par un voyageur
Publié le 31 juill. 2024 sur Hotels
par un voyageur
Publié le 26 juill. 2024 sur Expedia
