Note fondée sur 688 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,8 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ok but a number of small negatives
Publié le 13 sept. 2024 sur HotelsThe sink was dirty and clearly wasn't cleaned between guests as there were dark hairs in and on the sink. The curtains wouldn't close completely and the heat lamp in the bathroom didn't work. The printed channel guide for the TV was also not up to date. Otherwise my stay was ok.
Commentaires de Gestion de l’hôtel
7 nov. 2024 par RMS, Gestion de l’hôtel
Thank you for sharing your feedback. We're sorry to hear about the issues you experienced with cleanliness, the curtains, and the bathroom heat lamp. We understand how these details can impact your comfort, and we will address them with our team to ensure better attention to room preparation. We also apologize for the outdated channel guide and will look into updating it promptly. We appreciate your comments, as they help us make improvements, and we hope to provide you with a more seamless stay in the future.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
not well kept up and staff unpleasant
Commentaires de Gestion de l’hôtel
7 nov. 2024 par RMS, Gestion de l’hôtel
Thank you for your feedback. We regret to hear that our property and service did not meet your expectations. Our goal is to provide a well-maintained environment and a warm, welcoming experience for every guest. We’ll review your comments with our team to ensure improvements are made. We hope you'll give us another opportunity to provide you with a better stay.
par un voyageur
Publié le 30 août 2024 sur Expedia
The pool was shut down because of the health department. Staff was very unfriendly. The front desk was under construction
par un voyageur
Publié le 28 août 2024 sur Expedia
Very dirty facility. The rooms were cleaner than the rest of building, but not by much. Dirty bedding and floors. Dirty corners. Stained linen. Smelly elevators. Washer/dryer were both out-of-order, and that area smelled horrible (by the ice machine).
Pool/hot tub were closed due to health violations, which were posted for all to see. Front desk attendant stated the pool "was under repair" and said we should have seen this on the website (we used Expedia). He said that's why the rates were so low (not true). If we would have known the pool was unavailable, we would have looked elsewhere (next time).
par un voyageur
Publié le 27 août 2024 sur Expedia
The area and the place was dirty.
The room, curtains were falling off the rail, the chair was stained and had a hole in it . The refrigerator had one leg.
I went to the store and brought bedbug spray
par un voyageur de Minneapolis
Publié le 24 août 2024 sur Expedia
I will never stay at a Baymont property again. How could you let this place operate with your name on it? The pool was closed by the health department. The washer and dryer wrtr flithy and did not work. The side entrance was so dirty, the hallways were dirty, the breakfast was out of different hot foods, it was messy and the tables were not clean, nor the floor or counter. When the breakfast room was closed they had a cut up box pasted over the window so you could not see in. I could go on and on... So, sorry I ever stayed there. There were people in the lobby yelling at the desk clerk about how bad things were. The desk clerk, did everything and worked 24 hrs. a day. You have labor law problems.The manager/owner would not show his face. You should be ashamed.
par un voyageur
Publié le 23 août 2024 sur Hotels
par un voyageur
Publié le 18 août 2024 sur Expedia
pool wasn't working room smelled like mold, hangers on floor in room key card didn't work I asked for refund and now have to wait on it
par un voyageur
Publié le 9 août 2024 sur Expedia
Manager remodeling trying to update ,& friendly
par un voyageur
Publié le 4 août 2024 sur Expedia
Dirty, floors, walls, air conditioning not good
Coffee machine dirty
