Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not suitable for Summer Holidays
Publié le 25 nov. 2024 sur HomeAwayThe aircon was not working on a 35 deg day, there were no fans in the master bedroom and there was no provision of summer bedding. The place is perfect for winter but not summer at all
Commentaires de Gestion de l’hôtel
10 déc. 2024 par VrboOwner, Gestion de l’hôtel
Hi Michele,
Thank you for your review.
We are very sorry the air conditioner power board failed and no cool air was escaping, unfortunately problems with appliances etc. do arise which we try and rectify asap.
Our Office is open Saturday 10am to 3pm and Sunday for any problems that occur, also if the office is unattended there is a colleague that is contactable via calling the office number.
There was no message left on the on-call phone.
On arrival Sunday, a colleague called you after reading your email that was sent after hours Saturday night that the aircon was faulty.. Staff offered to come around and have a look but you requested there was no need..We tried all our contractors to help but all were out attending other homes.
Owners were happy to refund $200.00 for the inconvenience you experienced, this has been credited to your bank account.
Again, please accept our sincere apologies for the air conditioner.
Kind Regards
Professionals Marysville
par un voyageur
Country escape
Publié le 31 oct. 2024 sur HomeAwayA wonderful cosy house for a country escape. We enjoyed the chilly nights inside around the fire and the sunny afternoons out on the deck.
par un voyageur
So good we booked again
Publié le 2 oct. 2024 sur HomeAwayProperty was exactly as described. It had everything we needed. A quite location amongst the trees with lots of birds was perfect.
par un voyageur de Melbourne
We'll be back
Publié le 19 août 2024 sur HomeAwayPlace was great, we will definitely be back
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The property location was perfect very close to the main street of shops. The property itself was really good with the high cathedral ceiling and fire place. Very clean. Only issue not enough toilet paper.
par un voyageur
Cleanliness
Publié le 25 juill. 2024 sur HomeAwayClose to all amenities..
par un voyageur
Perfect family house for Lake Mountain Getaway
Publié le 21 juill. 2024 sur HomeAwayProperty was as described and lovely and warm in winter.
par un voyageur
Exceeded expectations
Publié le 7 juin 2024 sur HomeAwayBased on the photos and facilities, we expected the property to be very nice but it totally exceeded our expectations. The cottage is gorgeous, very well appointed and the outdoor spa was definitely a highlight.
The property is private, it's in a great location only a short stroll into town.
We can't wait to come back.
par un voyageur
Cost and comfortable
Publié le 20 mai 2024 sur HomeAwayLovely warm house with everything you need for a comfortable get away. Beautiful garden, short walk to town. Hope to be back!
par un voyageur
Weekend Away
Publié le 13 mai 2024 sur HomeAwayLovely place and great location. Walking distance to town and cafes. The house was very comfortable with everything you need for great weekend away.
