Note fondée sur 470 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,0 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Etienne
Publié le 29 mars 2014 sur Hotels
par un voyageur de Redding
Publié le 7 sept. 2024 sur Expedia
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Gross conditions and the owners are rude and yelled at us for having a guest over.
Avoid this place. They will also try to scam you and demand more money for no reason.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Maxwell, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
par un voyageur
Publié le 15 août 2024 sur Hotels
Bugers on the walls 1 towel no was clothes or shampoo stains on sheets and comforter
par un voyageur
Publié le 12 août 2024 sur Expedia
Very nice helpful staff
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
par un voyageur
Publié le 10 août 2024 sur Expedia
It bathroom was very dirty. The bed spread was full of holes. There was a limited amount of disabled rooms on ground floor. Had to walk upstairs. No elevator. And was bitten all over by bed bugs.
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Carmel, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6
par un voyageur
Publié le 7 août 2024 sur Expedia
The rooms and property was average. The staff was great, but the owner made checkout disturbing. When checking in he asked for a $20 refundable cash deposit which I thought kind of odd but handed him a $20 bill anyways. Upon checkout he handed me bills all folded up which I didn’t count until I got back in car. There was only $18. Went back in to inform owner and he started screaming at me that everything was on camera and he gave back exactly what I had given him. I suggested he look at the camera to see I gave him $20 and what he was doing was wrong then walked out since he was still screaming at me. Then I decided to go back in to take pictures of his certificates on the wall when he came back out screaming that was illegal. I thought he was going to stroke out. Headed back to the car and he came out chasing me in the parking lot still screaming. Other than that, all was good. They also had a sign on the wall saying coffee which there was none.
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Valarie,We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience.Maz K.#Team6
par un voyageur
Publié le 7 août 2024 sur Expedia
Friendly, helpful. Got good night rest
par un voyageur
Publié le 6 août 2024 sur Expedia
There was feces in the toilet when we arrived. I had read reviews about staff being rude so went in with a positive attitude but reviews were correct. Requested a $20 cash deposit that I could not get back. Office was closed when I left at 8am I called to see if they could credit my card or send me a check and was told “not my problem “ I would have to return to pick up. I won’t be a return customer
par un voyageur
Publié le 2 août 2024 sur Expedia
Walkable. Quiet.
Commentaires de Gestion de l’hôtel
7 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,Thank you for the excellent rating!! Maz K.#Team6
