Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Service is questionable
Publié le 18 août 2024 sur HotelsStay was fine - hotel wouldn't refund the first night due to flight issues. They denied the request because we could have made the stay - not sure how from Detriot. Most hotels understand and give a refund.
Commentaires de Gestion de l’hôtel
19 août 2024 par Best Western Plus, Gestion de l’hôtel
Good evening Patty, I am very sorry about your experience with the flight issue. You had booked your reservation through a 3rd party and not directly with the hotel, therefore the 3rd party policies apply in this matter. I hope you enjoyed the rest of your trip and we see you again.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Shawna, Gestion de l’hôtel
Thank you so much for your perfect rating and kind feedback! We're thrilled to hear you had an excellent stay and enjoyed our hotel and overall experience. We look forward to welcoming you back for another great visit!
par un voyageur
Publié le 16 août 2024 sur Hotels
This was my second stay at this property and the first time was great . This time the room felt clammy and had an odor of urine .
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Shawna, Gestion de l’hôtel
Dear Bobby,Thank you for sharing your feedback with us. We're sorry to hear that your second stay didn't meet the same high standards as your first. We apologize for the issues you encountered with the room's condition, and we will immediately look into these concerns to ensure they are addressed.Your comfort is very important to us, and we hope you'll give us another opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
Convenient to mascoutah
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Shawna, Gestion de l’hôtel
Thank you so much for your perfect rating and kind feedback! We're thrilled to hear you had an excellent stay and enjoyed our hotel and overall experience. We look forward to welcoming you back for another great visit!
par un voyageur
Publié le 13 août 2024 sur Expedia
Very clean. Frendly. Good breakfast. Nice.
Commentaires de Gestion de l’hôtel
19 août 2024 par Best Western Plus, Gestion de l’hôtel
Thank you. We are glad to hear you enjoyed your stay and we hope to see you again in the future!
par un voyageur
Publié le 11 août 2024 sur Expedia
Great place to stay
Commentaires de Gestion de l’hôtel
12 août 2024 par Shawna, Gestion de l’hôtel
Dear Peggy,Thank you for your fantastic review! We’re delighted to hear that you had a great stay at the Best Western Plus MidAmerica Hotel & Suites. We look forward to welcoming you back soon!
par un voyageur
Quick Weekend Getaway
Publié le 11 août 2024 sur HotelsMy stay was great. The room was clean. It was mostly quiet. The only tricky part was the bed frame. Every time I moved or rolled over it made noise, and the room had a stale smell upon entering. Besides that, it was great. Will definitely stay here again.
Commentaires de Gestion de l’hôtel
12 août 2024 par Shawna, Gestion de l’hôtel
Thank you for your wonderful review and for choosing to stay with us for your quick weekend getaway. We’re thrilled to hear you found the room clean and enjoyed your stay overall. We look forward to welcoming you back!
par un voyageur
Publié le 11 août 2024 sur Expedia
The location was quiet even though it was near highway and the view was so pretty with cornfields surrounding the hotel.
Commentaires de Gestion de l’hôtel
12 août 2024 par Shawna, Gestion de l’hôtel
Dear Diana,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the quiet location and beautiful views at the Best Western Plus MidAmerica Hotel & Suites. We look forward to welcoming you back for another great stay!
par un voyageur
Publié le 11 août 2024 sur Expedia
First time there & would stay again!
Commentaires de Gestion de l’hôtel
12 août 2024 par Shawna, Gestion de l’hôtel
Dear Linda,Thank you for your fantastic review! We’re delighted to hear that your first stay with us was enjoyable. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 9 août 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
12 août 2024 par Shawna, Gestion de l’hôtel
Dear Jesus,Thank you for your review! We’re glad you found your stay nice. If there’s anything we can do to make your next visit even better, please let us know.
