Note fondée sur 39 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Small space, no a/c, dark
Publié le 2 sept. 2024 sur HomeAwayWe loved our stay at the Cape location perfect! Our 2nd year renting, was a disappointment!year
Commentaires de Gestion de l’hôtel
17 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi,
I’m surprised to hear this because I did not hear a single complaint all week from you. You also are fully aware I don’t have an AC unit as advertised so I am not sure why you gave me a 1 star.
par un voyageur
No better place on earth
Publié le 28 août 2024 sur HomeAwayMy family has vacationed in Maushop Village at least a dozen summers -- each year we stay in a different home. This unit served it's purpose: a place in this desirable neighborhood. However, the kitchen was not workable for someone who likes to cook on vacation. It was clear people didn't do that often, as the dishes seemed sticky/tacky in the cupboards. And the sound of the road behind us was unusual for Maushop, limiting our use of the back deck. Of course, the front patio was delightful, the beds were comfortable, and the water pressure pleased us all!
Commentaires de Gestion de l’hôtel
28 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Karen,
I am so happy to hear that you had an overall delightful experience staying at my beach condo. The kitchens in Maushop Village are designed to be small but I installed all new, stainless steel high quality appliances for those who enjoy cooking.
The dishware in the cupboards are always available for use and generally are not used very often as guests like to explore local restaurants and food fare while they are on vacation.
The road behind my unit is a 2 lane road used mainly for Maushop guests. The road is set back a bit because you have a beautiful lush green backyard space to enjoy with family & friends. The noise of cars is a first for me. No one has ever complained of traffic noise.
par un voyageur
Great Stay in Cape Cod
Publié le 6 août 2024 sur HomeAwayWe had a great time at Zara’s cottage. The unit was clean and well stocked. Space is small but perfectly suitable for our family with two nice patios front and back. Extremely close to the beach and marketplace. Very convenient with small kids to be able to walk everywhere.
Only small issues would be better fans since there is no A/C and the upstairs got very hot during our stay and darker shades would have been nice as the upstairs room has a skylight. There are nice cordless shades in all rooms but they did not block out too much light. These are minor issues though and we had a great week overall. Thanks!
par un voyageur
Quaint Seaside Cottage
Publié le 30 juill. 2024 sur HomeAwayFirst things first the owner Zara, is wonderful to deal with and full of great information. I had very limited questions but she got back to me immediately and easy to work with and set the tone for a wonderful stay.
The description of the cottage is spot on and the pictures are accurate. The cottage was very clean and although small very comfortable for my family of 5 (2 parents/3 adult daughters). My favorite part is the proximity to the beach and the marketplace. Both within a few minute walk and just a very peaceful location.
If you are looking for a true beach Cape Cod experience, Maushop Village is a perfect location.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Mike,
It was such a pleasure having you and your lovely family as my guests in Maushop. You were the perfect guest and I am so pleased to hear that you enjoyed staying at my beach condo, found the accommodations to your liking, and the amenities met your expectations. I try my best to make my guests happy and comfortable and I take great pride in responding in a timely manner if my guests have any questions or concerns.
I do hope you consider revisiting us next summer. I would love for your family to stay at my place again. Thank you so much for your kind words. Stay well.
Zara
par un voyageur
Some Pros and Some Cons for this property
Publié le 15 juill. 2024 sur HomeAwayPros - great location - we could walk to the private beach - also the property was as described in VRBO description
Cons - bbq grill had mold and was not possible to clean - owner asked us to buy bbq topper at our expense and put over mold at first and when we said grill was not safe to use, they offered to buy new grill grates but grill itself still looked too dirty to use - should be cleaned professionally
- no air conditioner was a deal breaker - owner said ac was not allowed in complex but most other units have ac - it was too hot to stay in a unit without ac in the summer - owner told us to buy some more fans (at our expense)
- it was not comfortable communicating with owner - We treat our vacation VRBO as our home while we stay at a VRBO and we felt like owner was not receptive to our communication
Commentaires de Gestion de l’hôtel
15 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Carolyn,
I have never encountered a renter like you. You called me so many many times to complain about trivial issues. Your tone was incredibly rude, obnoxious, and unreasonably demanding. Why did you lie about so many things in your review about what actually transpired between us? Truth is, I tried my best to accommodate you and to make you happy. You knew I do not have an AC unit as advertised on VRBO. Why did you rent a unit that you knew did not have AC? Also, I am not God so I cannot control the weather. It is Cape Cod and in July it gets hot. Given this, my housekeeper told me you used my window fans that I provide to my renters in addition to the high end ceiling fans that provide good air and ventilation. My grill grates were used by previous renters and they were fine. Rarely is it used but if someone wants to grill, they typically use toppers. No one has ever complained about them. You made false accusations there was mold and you were highly allergic to mold. If this is true, why did you not check out? Why did you stay the entire week? Did you have an allergic reaction from the “supposed mold” in my unit? You continued to persist in an unreasonably angry tone with me and then I offered to purchase and send you new grates to make you happy and to stop the constant influx of calls from you, but you still refused. You were not satisfied with anything and relentlessly messaged me, even very late one night and woke me up from my sleep. I had renters stay the week before you and had zero issues.
I think this review is unfair because you are lying. I messaged you on Wednesday and asked if everything was okay and you replied that it was. I constantly communicated with on each and every issue. You told me everything was fine on Wednesday. Then I did not hear back from you again. No matter what I did to help you, you were never satisfied. I almost called you and was about to ask you to leave my condo. That is how difficult you were. And I have never ever in my almost 10 years of renting encountered someone like you.
I would be happy to share the text messages we exchanged with any future renter to show what actually happened. I also wrote a negative review about you to VRBO, how incredibly irate you were with me and about never renting my condo to you again.
par un voyageur
Great summer getaway
Publié le 30 août 2023 sur HomeAwayGreat place for a summer vacation
Commentaires de Gestion de l’hôtel
19 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi David,
Thank you so much for the 5 star review of my property. I really enjoyed having you as a guest and so glad you enjoyed all 3 weeks of your stay at my condo. I hope you come and visit again soon.
par un voyageur
Great place to vacation
Publié le 8 juill. 2023 sur HomeAwayGreat spot to vacation - close to everything. Our host "Zara" went out o the way to ensure that we have a great vacation week.
par un voyageur
The area is lovely
Publié le 31 juill. 2022 sur HomeAwayIt was very hot and no air conditioning. Breezes and fans helped but during the day house was very hot. Grill was very dirty so didn’t use. Bathrooms very clean. Musty smell in cabinets. Frigerator and stove were very clean. TV has basic channels but didn’t use much anyway. Overall due to location very nice you are paying for location and beach which is great more than for cottage which is typical beach cottage rental.
par un voyageur
Great spot!
Publié le 21 août 2021 sur HomeAwayMy family of 4 and I enjoyed our stay at Zara’s property. We loved the location which is ideal for walking to the private beach & Marketplace. The boys (ages 12 & 8) loved the bunk beds on the first floor. The condo was clean and there were no signs of bugs like I had noticed in another review. We would definitely stay here again!
par un voyageur
Woodsy rather than beachy feel….
Publié le 15 août 2021 sur HomeAwayCottage was great size for family of 5 ( if willing to double up or use pull out couch). The 2 full bathrooms were a game changer. The cottage was dark, close to main traffic road (behind) and not as well kept as previous rentals. Could be more organized and polished. Owner was attentive to questions via email. Overall good stay, would have been better if there were additional touches to little details.
Commentaires de Gestion de l’hôtel
19 août 2021 par VrboOwner, Gestion de l’hôtel
Hi Kara,
I am sorry to hear about your concerns for the first time. I clearly advertise the square footage and number of people my condo sleeps so the sleeping arrangements should have come as no surprise to you.
I don't think my condo is dark. Some people actually like the fact that it does not get too much direct sunlight as it stays cooler than the other condos in Maushop. And actually, I think it is an added bonus because it does get very hot during the summer months and the cool breeze feels nice when sitting in the patio areas. Also, the road behind my unit is not a main traffic road. It is a small, two lane road and does not get very much traffic. I have a nice sized grassy area with trees in the back so when a few cars do drive by, you can barely hear or see them.
As far as organized and polished, I renovated my condo a couple of years ago and it has a fabulous kitchen with new stainless steel appliances, butcher's block wood, a new washer/dryer that my guests have loved. The bathrooms were also renovated. I also try to keep the look very clean and minimal and I personally added details such as the wall lights, high end ceiling fans both in the family room and bedroom. I am actually very proud of the details I added for my guests. So sorry to hear that it did not meet your high standards.