Note fondée sur 98 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par John L, Gestion de l’hôtel
Thank you for the great review. Please visit again in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Check in was easy and we got to check in at 3:30pm. Our room was large, kitchen, LR, 2 baths, BR and deck. It was very quiet, clean, and the bed was comfortable. No coffee is available in the room, or shampoo/conditioner. Only gripe was before leaving we got calls in the room and on our cell to get out. Check out is 10am...most are 11am. The resort was pretty much empty so it wasn't like they needed the room asap. I've never had this happen and didn't appreciate the calls.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par John L, Gestion de l’hôtel
Thank you for the review. Due to the large units with full kitchens and two full baths, we need to get into these units as early as possible. Sorry that you were annoyed by the calls. The staff has been spoken with regarding this aspect.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Large apartment with 2 bathrooms!! The pillows were mediocre
Commentaires de Gestion de l’hôtel
14 oct. 2024 par John L, Gestion de l’hôtel
Thank you for a 4 out of 5 review. Sorry you were not happy with the pillows. Should you stay again, you can request extra pillows.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par John L, Gestion de l’hôtel
Thank you for the great review. Look forward to hosting you in the future.
par un voyageur
Nice vacation spot
Publié le 3 sept. 2024 sur HotelsStayed there for 2 nights..nice property. Townhouse was spacious and well maintained. Not far from other activities in the area....Definitely would stay again.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par John L, Gestion de l’hôtel
Thank you for the great review. 10 out of 10 is what we strive for. Hope to see you again.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par John L, Gestion de l’hôtel
Thank you for the great review. Please consider us again in the future.
par un voyageur
Publié le 19 août 2024 sur Hotels
The suite was generally clean and and appropriate dishware and other kitchen amenities -deck was nice though screen door was difficult to slide open. the pools were nice and family friendly -I would stay here again
Commentaires de Gestion de l’hôtel
14 oct. 2024 par John L, Gestion de l’hôtel
Thank you for the nice review. And we look forward to your next visit.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par John L, Gestion de l’hôtel
Thank you for the review. We look forward to seeing you again!
par un voyageur
Publié le 5 août 2024 sur Expedia
Easy check in and out. No complaints.
Commentaires de Gestion de l’hôtel
6 août 2024 par John L, Gestion de l’hôtel
Thank you for the review. Please stay with us again.
par un voyageur
Publié le 4 août 2024 sur Expedia
Great resort to stay in. It may need more cleaning while changing guess. I found one of our blankets torn. A baby toys as well. Everything else it was great!
Commentaires de Gestion de l’hôtel
5 août 2024 par John L, Gestion de l’hôtel
Sorry that these things happened. We strive to do better and sometimes is a rush to get all the rooms ready, things get missed. We will address with cleaning staff. Thank you for the review. Guest feedback is vital.
