Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
4,2 Service et personnel
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2023 sur Expedia
We really liked how close it was to everything. Very quiet and accomodating. Cindy was an excellent host.
Commentaires de Gestion de l’hôtel
23 août 2023 par Singing, Gestion de l’hôtel
We enjoyed having you and your daughter stay with us. Thank you for the soup, salad and tomatoes. I hope you had a safe trip back home.
par un voyageur
Publié le 30 juin 2024 sur Expedia
We had a mix up about the Pet Friendly Policies. So call and make sure when booking through Expedia that the actual room is Pet Friendly, as I believe there is only one available. We were accommodated, but it was not a pleasant experience or stay. Room was clean however, and it was fine for the one night we were there.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Singing, Gestion de l’hôtel
We apologized for the confusion. Being a pet-friendly establishment does not mean that guests can just show up with pets without informing us that you are bringing pets. Not all of our rooms are pet-friendly as we also have to accommodate other guests who may have allergies. We are deleting our pet-friendly option to eliminate the confusion. Thank you for your understanding. We are glad to have been able to accommodate you even thought we were surprised with your pets.
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Kids loved it there
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Singing, Gestion de l’hôtel
Hi Ted,We are glad your children had a good time here. I hope you did, too. Aaron and Andy seem to think you did - so good that you almost missed your flight the next day (hahaha). Thank goodness for Aaron (even if he was a little grumpy - can't really blame the guy for being woken up after so few hours of sleep) was willing to drive you to the airport. I (Cindy) am sorry I miss you and your children. Next time. Come back again soon.
par un voyageur
Publié le 22 août 2023 sur Expedia
At over $400 for two nights, the cost was completely disconnected from the condition of the building. Stained curtains, old carpets, stale air and ancient, mouldy soaps long forgotten in the bathroom medicine mirror cabinet. We we also told that a load of laundry would be $30! That said, the staff is very lovely and they're working hard to breath new life into this hotel. I hope they make it.
Commentaires de Gestion de l’hôtel
23 août 2023 par Singing, Gestion de l’hôtel
We are sorry that we did not meet your expectations. You may recall that we were not informed about you brining a dog: we were scrambling to rearrange your room assignment to accommodate your dog. We initially had prepared adjoining rooms to accommodate your party, but we had to make a last-minute changes and obviously we did not have enough time for a thorough check of the room. Thank you for your good wishes.
par un voyageur
Publié le 18 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2023 par Singing, Gestion de l’hôtel
I hope you enjoyed Haida Gwaii. To your surprise, we liked your vegemite. We followed your instruction of using it sparingly with lots of butter. Thank you for you generosity of sharing it with us.
par un voyageur
Publié le 14 août 2023 sur Expedia
It is a work in progress but clean.
Commentaires de Gestion de l’hôtel
23 août 2023 par Singing, Gestion de l’hôtel
Thank you for your understanding of our efforts at improving the establishment. I know there were a few days when you had to walk around a maze of toilets as we were trying to install new ones. Come and visit us again. Hopefully, there won't be a maze of new sinks or something else.
par un voyageur
Publié le 8 août 2023 sur Expedia
Property was old and building requires improvements. Cost was a little expensive. Staff were very friendly and helpful.
Commentaires de Gestion de l’hôtel
23 août 2023 par Singing, Gestion de l’hôtel
We are working on improving the property. Your girls were sweet to leave me their gifts of seashells. I hope they will remember Haida Gwaii fondly for a long time.
par un voyageur
Publié le 23 juill. 2023 sur Expedia
It has been closed for around 10 years I was told. Staff is great, but this place needs a lot of work. Not even hand soap or coffee in the rooms rooms. No food available the pub and restaurant aren’t actually open.
Commentaires de Gestion de l’hôtel
23 août 2023 par Singing, Gestion de l’hôtel
We are sorry if the liquid soap at the sink and the tub was not adequate. We will have bar soaps for those guests who prefer bar soaps. We just found them to be more wasteful and less environmentally friendly. We would have provided coffee machine upon request. We apologize that the restaurant was not open. As you mentioned, it's been closed for years and the renovation of the restaurant is taking longer than we had hoped for. Thank you for your input. We will use it to improve for our future guests.
