Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Empfehlung
Publié le 7 août 2022 sur HotelsDie Unterkunft war gut gelegen. Sehr freundlicher Empfang und Betreuung wärend des Aufenthaltes.
Tolles Frühstück!
Wir waren begeistert.
par un voyageur
Publié le 5 mai 2022 sur Expedia
Sehr gut. Fühlten uns wohl, werden gerne wieder kommen.
Commentaires de Gestion de l’hôtel
6 mai 2022 par Ty, Gestion de l’hôtel
Will be a pleasure to host you again. Thank you for for being so pleasant.
par un voyageur
Major Disappointment
Publié le 24 juin 2019 sur HotelsUnfortunately my stay at Urban Lifestyles Guest House was a complete disappointment. The door into the room could not be locked from the outside and had to be changed. There was no hot water (afternoon, evening nor early morning) and I was told that it is to be expected due to the electricity outages in Zimbabwe; yet other properties within the same area had solar geysers. Sleeping was near impossible - loud noises and conversations at reception in the early hours of the morning.
par un voyageur
Bad experience
Publié le 23 avr. 2019 sur HotelsOnly one towel in our room (for two people), no soap, lots of mold in the bathroom, staff were playing music on their phone at 11pm at night keeping us awake, breakfast was very poor (toast was cold, only offered scrambled eggs with no other choices e.g. fried, boiled etc. which suggests they are using egg powder mixed with water). Only had a strange tasting instant coffee.
One of the worst hotels I've stayed in. Strongly recommend to try somewhere else instead.
Commentaires de Gestion de l’hôtel
12 juin 2019 par Ishnyahwa, Gestion de l’hôtel
Hie Joe. Firstly i would like to apologize for the unfortunate experience you went through during your stay. We thank you for the review as it has helped us to have a paradigm shift or change in our operations. We have corrected all the things you cited in your review and assure you that the next time you come you shall be treated well.
regards
Urban Lifestyles Team
par un voyageur
Great and super friendly staff
Publié le 5 mars 2019 sur HotelsWonderful team was helping me. Everything to help their guest and accommodate perfectly
Commentaires de Gestion de l’hôtel
19 avr. 2019 par ish, Gestion de l’hôtel
Thank you Dmitrii. Kindly recommend our place to your family and friends, also give us a review on facebook @ Urban Lifestyles Guesthouse.
par un voyageur
Staff was awesome. Beautiful place.
Publié le 10 nov. 2018 sur HotelsCommentaires de Gestion de l’hôtel
15 nov. 2018 par Melody, Gestion de l’hôtel
Thank you Kyle hope you will call again soon.