Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Parfait. Un havre de paix et de propreté
Publié le 31 janv. 2023 sur HotelsNous avons sejourne 2 jours au Montebresa.
Les chambres sont elegantes spacieuses etd'une propreté irreprochable.
Le personnel attentif et serviable.
C'est sans doute le meilleur hotel de la ville dans un jatdin luxuriant
par un voyageur
Publié le 9 juill. 2024 sur Expedia
This is actually the second time that I stay in this hotel. It has been one of the best states that I have experience. The rooms are very clean. The staff are extremely friendly and you cannot beat the scenery. It is beautiful. I would definitely recommend for anyone.
par un voyageur
Publié le 16 avr. 2024 sur Expedia
Muy seguro, agradable y tranquilo.
par un voyageur
Publié le 9 mars 2024 sur Expedia
The room was very spacious and the beds very comfortable. Also the shower worked very well which is a luxury in Nicaragua. The staff were all lovely and looked after us very well.Everything was exceptionally clean and the garden was extremely pleasant. We found it conveniently placed for exploring Matagalpa and its surroundings. Undoubtedly the best place to stay in the Matagalpa area. The only thing which marred our stay was the night time barking of local dogs.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Good location with clean rooms and friendly. Highly recommended.
par un voyageur
Nice and peaceful
Publié le 20 févr. 2024 sur HotelsBeautiful, comfortable and very well located. Friendly staff and delicious breakfast. Look nowhere else. This is the place to stay in Matagalpa!
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Excelente lugar para hospedarse . Fuimos un grupo de 5 colaboradores de una empresa y realmente todo estuvo excelente. Recomiendo el lugar
par un voyageur
Publié le 29 janv. 2024 sur Expedia
No Hot Water, many time to open door, poor brekafast.
par un voyageur
Publié le 5 mars 2023 sur Expedia
Quality, service
par un voyageur
Publié le 1 févr. 2023 sur Expedia
I feel ROBBED! I booked 2 rooms. One of the rooms was cancelled following cancellation policy, and the money was not refunded. I feel that I was robbed! I am still waiting for the money, but every time I contact the person in charge: Rita, she says that the my money will be refunded soon. I am still waiting for that.
Alba, Johnny and Cion at the hotel are very nice and polite. Room was clean and the property is nice. But I feel disappointed with this experience. Unfortunately Expedia is not recognized for a good Customer Service, I hope they can do something about this PROBLEM!
Commentaires de Gestion de l’hôtel
2 févr. 2023 par Management, Gestion de l’hôtel
On Jan. 30, 2023 the funds were returned to the same credit card used to make the booking. From the very beginning, the cardholder was reassured of our full refund policy and was also explained that the bank might take a few days, but the refund process was already in place. The day before this review was posted, the cardholder was notified of our bank’s confirmation that the full reimbursement was completed on Jan. 30, 2023. Bank confirmation sent via Expedia email.
