Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,3 Service et personnel
3,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
Struttura stupenda! Peccato che non ci sia un servizio navetta da parcheggio alla struttura per il trasporto almeno dei bagagli in quanto è molto scomodo e faticoso arrivare ai sassi con il trolley
par un voyageur
No communication
Publié le 11 juin 2024 sur HotelsAwful communication. We messaged the property 24 hours as to ask about check in and no one answered. We kept calling and messaging to no avail. We got to mater around 1, parked, and walked around. By 5pm we were hot and still no answer. Eventually we asked a local walking by the apartment if he knew the owner and he called to let us in. Terrible communication.
Then, the slates under the bed were broken so the bed had a 45 degree tilt. We messaged the woman who let us in but she did not fix it so one of us had to sleep with their head at the foot of the bed. Awful.
The room itself was nice, but the communication and broken bed made it for a lousy 1 night stop.
par un voyageur
Quarto sassi
Publié le 11 juin 2024 sur HotelsO quarto é incrivelmente bonito. A cama é bem desconfortável. O cafe da manhã é gostoso, mas debaixo de um sol escaldante. Tivemos problema com o check in. O local nao possui uma recepção e nao foi avisado previamente. Tivemos que entrar em contato por telefone, ninguem falava inglês. Depois de alguns minutos eles retornaram a ligação e procederam com o check in.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Great room for the price.
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Muy bonito. Cuidado y limpio
par un voyageur
Publié le 21 sept. 2022 sur Hotels
par un voyageur
Publié le 31 août 2022 sur Expedia
Unbelievable Room and Experience! Matera is a hidden gem! Our room was top notch - we got way more than we paid for in terms of quality of room!!
par un voyageur
Publié le 7 août 2022 sur Expedia
Ambiente rinnovato e funzionale, pulito e spazioso.
La vista dalla suite "aria" è spettacolare. Consigliato
par un voyageur
Publié le 26 juill. 2022 sur Expedia
The place is good. Inside the sassi so it’s convenient. However, you need to park outside the sassi. The staff is not responsive and did not respond to my emails. The staff also does not answer the phone. I had serious trouble getting in touch with the hotel before I got there. I was very confused about parking. Better to find a hotel with more responsive staff.
par un voyageur
Publié le 5 nov. 2019 sur Expedia
Spectacular views of the old city of Matera. Very cozy rooms. Very attentive hosts. Easy walking distance to restaurants.
