Note fondée sur 226 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
We couldn’t believe how lovely our room was and how close it was for exploring the town - we had an amazing time in Matlock and our accommodation was a major part of our rating. We will definitely be going there again and have already recommended it to our family and friends.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Explorers Retreat Team, Gestion de l’hôtel
Hello Neil, We are glad you enjoyed your stay at the Explorers Retreat! We hope to see you again soon.Best wishes, Explorers Retreat
par un voyageur
Publié le 4 sept. 2024 sur Hotels
par un voyageur
Basic but clean, comfortable, really enjoyable
Publié le 3 sept. 2024 sur HotelsFairly basic room (made from a shipping container) but really quite functional, clean and comfortable. The bar/reception and kids entertainment area was smaller than I expected (compared to Gulliver's Valley in Rotherham), but it was pleasant and sociable, the staff were really friendly, and the kids enjoyed the entertainment. And the theme park is great, plenty to do, lovely surroundings. Food a bit basic but decent options in the main hotel restaurant. Even more basic with fewer options in the theme park (and nothing healthy).
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Explorers Retreat Team, Gestion de l’hôtel
Hello Daniel, Thank you for the feedback! We are glad you enjoyed your stay with us and hope to see you again soon! Best wishes, Explorers Retreat
par un voyageur
Publié le 31 août 2024 sur Hotels
par un voyageur
Publié le 19 août 2024 sur Hotels
par un voyageur
Publié le 16 août 2024 sur Expedia
par un voyageur
Publié le 9 août 2024 sur Expedia
Reasonably priced for a one night stay. Friendly and helpful staff. Excellent and quick service at breakfast.
par un voyageur
Publié le 7 août 2024 sur Expedia
We stayed in the new Willows block, which was really lovely. It still feels very new and was very clean - and the bed was very comfortable. My daughter was over the moon with her bunk bed over the main double bed, which was such a lovely touch. All the staff we met were so friendly and when I booked I hadn’t realised there would be entertainment in the evening. There were games/a disco on from 7pm, marshmallow toasting (although you have to buy a bag of marshmallows to take part) from 8pm and a film was put on for the kids from 9pm, which was the Lion King when we were there. The only downside was there was nowhere to buy breakfast from (and very limited options in the theme park if you go on to spend the day there). The bathroom was also very small, which didn’t bother me because it had everything we needed but I can imagine larger guests might have an issue.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Explorers Retreat Team, Gestion de l’hôtel
Hello Kathryn, Thank you for the feedback! We are glad you enjoyed your stay with us. We hope to see you again soon!Best wishes, Explorers Retreat
par un voyageur
Publié le 7 août 2024 sur Expedia
Very impressed with the accommodation, the beds were comfortable and the rooms well maintained. However, I would ask that the cleaning crew look at the soap scum around the shower seals.
