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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
3-star hotel near Matsumoto Castle

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Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Exterior
Massages
Local cuisine
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Parking available
    Parking availableParking available
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Popular LocationMatsumoto Performing Arts Center8 min walk
  • Popular LocationMatsumoto City Museum of Art9 min walk
  • Popular LocationMatsumoto Castle12 min walk
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)21 min drive

Room options

View all photos for Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Queen Room Non-Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Matsumoto

Heart of Matsumoto.Within a 5-minute walk of the hotel, you'll find Matsumoto Timepiece Museum and Zenkyuin Temple. Nawate-Dori and Kurassic are also within half a mile (1 km).

What's nearby

  • Matsumoto Performing Arts Center - 8 min walk
  • Matsumoto City Museum of Art - 9 min walk
  • Matsumoto Castle - 12 min walk
  • Asama Hot Spring - 5 min drive
  • Alps Park Matsumoto - 5 min drive

Getting around

  • Matsumoto Station - 9 min walk
  • Shin Shimashima Station - 22 min drive

Restaurants

  • ‪珈琲美学 アベ - ‬3 min walk
  • ‪信州ゴールデン酒場新館 - ‬1 min walk
  • ‪クレープ工房 - ‬1 min walk
  • ‪我茶我茶 - ‬2 min walk
  • ‪そばきりみよ田松本店 - ‬2 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

3-star hotel near Matsumoto Castle
There's a restaurant on site. Dormy Inn Matsumoto Natural Hot Spring offers its guests hot springs and a sauna. Dormy Inn Matsumoto Natural Hot Spring also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 114 guestrooms or units
  • 9 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • Microwave in a common area
  • Dining venue
Dormy Inn Matsumoto Natural Hot Spring offers 114 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Matsumoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.

Languages

English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1100 per night)
  • Limited onsite parking

Food and drink

  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.

Additional fees may apply to children for items such as extra bedding and meals.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 436 out of 783 reviews" "
Rating 8 - Good. 297 out of 783 reviews" "
Rating 6 - Okay. 37 out of 783 reviews" "
Rating 4 - Poor. 10 out of 783 reviews" "
Rating 2 - Terrible. 3 out of 783 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and the food and service were very good.
Stayed 7 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen in this very comfortable hotel. Great location.
Stayed 2 nights in Mar 2024

8/10 Good

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to station
Arrived 2.5 hours before 3pm check-in and hotel staff were happy to store baggage and move up to room when it was ready, so we could explore the Castle. Bed wonderfully comfortable. Onsen had free washing machines with auto detergent (+100 yen per 20 minutes drying), nice sauna, cold plunge bath and large pool (although pool was cooler than most onsen). Breakfast was primarily Japanese (many excellent choices) and small bowls/knives/forks made it harder to eat western style, so we went with the flow. Staff were extremely helpful - 3-pin to 2-pin adaptor brought to room, no fuss when I lost my keycard...
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you want in a location. Close to main station, fast easy checkin, friendly and helpful staff, clean comfortable rooms (yes the pillows are a bit flat, but so what), very hot shower water, excellent onsen and sauna, close to everything, and endless dining options. Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the station and other sites in the city such as Matsumoto castle!
Stayed 1 night in Feb 2024

10/10 Excellent

Cheuk Fai Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great service
The decoration is a bit old but the staff and the service made up for it. The staff spoke fluent English and are very helpful. The night soba (new year special) was very good. Complimentary desserts in room.
Stayed 1 night in Dec 2023

8/10 Good

Pui See Crystal

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kanichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again if prices are not excessive
A great experience with onsen included. Clean, comfortable, and relatively, cheap. I believe Dormy Inns are more in the upper 3-star tiers, compared to the big hotek chains in Japan. Major differences with some of a similar 3-star hotel chains would be: Dormy Inns provide onsen experience, although breakfast is not complementary. Of course, the breakfast which I paid for was far better than the complementary ones at the other '**-Inns'. I would rather pay for breakfast at a Dormy Inn and enjoy its onsen before bed and after waking up. The price of my stay was relatively cheap, compared to other Dormy Inn branches in other cities. I would definitely choose to stay here again, however only if the prices are only one or two thousand yen more expensive than other 3-star chains. This would be because the room structure or cleanliness are more or less the same with cheaper 3-star chains. The onsens are not huge, but its presence is nice enough, with complementary ice cream and soba at night, and a yakult drink in the morning.
Stayed 1 night in Nov 2023

8/10 Good

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good location, just a few blocks from the train station. I walked to the castle in about 15 minutes. The staff were super nice checking me in. The hotel itself is pretty basic. The bath area is actually a lot nicer than the rest of the hotel. There are laundry machines in the bath changing room area and if I remember correctly washing is free but you have to pay to dry. I did my laundry while using the bath area, pretty convenient. There's a family mart across the street. Perfect spot for a half day one night stopover in Matsumoto to see the castle and have a few good meals around town.
Stayed 1 night in Nov 2023

10/10 Excellent

William, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They carried our luggage in for us. Really good buffet breakfast. Close to train station. Staff friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the onsen
Stayed 3 nights in Oct 2023

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities
This was a worn out and tired property. Too expensive for stuffy rooms, worn out matersses, carpeting’s in common areas and rooms and miserable pillows. The spa was nice enough. Nothing else was very good. Staff was good. Property needs a major refreshing. Even the foam in the dining room chairs is extremely worn out and you sink down into them. Nothing against the staff here, the property is just worn out.
Stayed 5 nights in Oct 2023

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
They really need to get real pillows. They have small extremely hard brick type pillows. Something you would have on a couch. They are not made to sleep on.
Stayed 6 nights in Oct 2023

6/10 Okay

Mashor

Convenient location
Stayed 2 nights in Oct 2023

8/10 Good

chong meng thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the train station. Facilities a little tired, but well maintain. Onsen good, bf good
Stayed 4 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hot springs
Hot springs were the best part with a free ice block afterwards.
Stayed 1 night in Sep 2023

2/10 Terrible

TatIn

Disliked: Cleanliness, property conditions & facilities
Too clawed
Stayed 1 night in Aug 2023

10/10 Excellent

Rachel, Hoboken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It
Stayed 1 night in May 2023

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five to ten minute walk from the train station. Room was spacious, clean, and quiet Nice Onsen Have self service laundry Good selection of items for breakfast Free ramen in the evening
Stayed 1 night in Jul 2023

10/10 Excellent

Anoop, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. We were there for just one night and it suited our purpose. A bit business-like but well-run. Helpful staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Peh Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Siew Gek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within sight from Matsumoto station. Hotel is clean. Plus points are free laundry, ice cream, Yakult drink as well as ramen supper from 9:30pm. Excellent breakfast choice as well. Value for money
Stayed 2 nights in Apr 2023

10/10 Excellent

katz

Stayed 1 night in Apr 2023

8/10 Good

Naruj

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good standard hotel under Dormy Inn chain. Location is super good.
Stayed 1 night in Apr 2023