Note fondée sur 151 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2023 sur Expedia
Room was suppose to have mini fridge, and microwave. It didn't have mini fridge like it stated. Bedspread was stained. We ask for a new Bedspread and about a mini fridge. They never got back to us and our food went bad. The air didn't work very well and we were hot all night
Then we got woke up at 7.30 from a smoke alarm going off. I called and ask what was going on and was told they had a mishap with the smoke alarm. Our complaints, we feel are validated. What makes it okay with anyone to pay the charged amount to walk in to a 19in. Tv, the soap dish, and couple other things that fell or was removed from ahower, no shampoo, conditioner, a tiny bar of hand soap to ahower with, no coffee pot, no plastic cups, ....Nothing!! The description of rooms should not be falsified, i suggest taking it down or state the truth. We will not go back here ever again and think we should be given atleast a partial refund. Very disappointing in this booking. I pray that things get better for the owners, but 2 employees in housekeeping, total for that entire hotel is not going to fix anything and if the proper items can not be provided, then maybe it opened too soon. Hope all improves as we wouldnt want others to have this experience.
Commentaires de Gestion de l’hôtel
6 juin 2023 par Brand Experience Team, Gestion de l’hôtel
Hi David,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 13 mai 2023 sur Expedia
Good place for the money
Commentaires de Gestion de l’hôtel
23 mai 2023 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 13 mai 2023 sur Hotels
par un voyageur
Publié le 6 mars 2023 sur Expedia
Very quiet friendly staff would stay again
Commentaires de Gestion de l’hôtel
15 mars 2023 par Nancy Y., Gestion de l’hôtel
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
par un voyageur
Publié le 12 nov. 2022 sur Expedia
The pictures on the website are clearly outdated. The room was run-down. There were holes in the ceiling and the bathroom wall. Although the sheets were clean, the mattresses were worn out and not comfortable. The hotel is basically in the middle of a field. The parking lot is behind the building, not viewable from the street. There was a sign on the inside of the door that instructed us to keep the door locked at all times for our safety. It is not a place for families or women traveling alone.
Commentaires de Gestion de l’hôtel
2 déc. 2022 par Nancy Y. , Gestion de l’hôtel
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
par un voyageur
Publié le 10 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Jesse,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6
par un voyageur
Publié le 8 sept. 2022 sur Expedia
ustabe place
Commentaires de Gestion de l’hôtel
5 oct. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Dave,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6
par un voyageur
Publié le 5 sept. 2022
Quiet
Commentaires de Gestion de l’hôtel
5 oct. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Cindy,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 5 sept. 2022
Nothing
Commentaires de Gestion de l’hôtel
5 oct. 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Cindy,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6
par un voyageur de Spring Hill
Publié le 27 juill. 2022 sur Expedia
Stayed here not knowing the area or the hotel! The hotel was in real bad shape! The bed spreads were stained and dirty, the flooring was coming apart the shower curtain had mildew all over it. There was mold on the ceiling and my wife cut her leg on a piece of metal sticking out from the bed! If it weren’t for us being exhausted from driving 14 hrs. We would have left!
Commentaires de Gestion de l’hôtel
16 août 2022 par Brand Experience Team, Gestion de l’hôtel
Hi James,
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us.
Maz K.
#Team6
