Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juin 2024 sur Expedia
Della is a little different from other Resorts seen. Lots of Adventure activities to do. Also some virtual ones like bowling. Small small things like Darts are also thrown in which is nostalgic. The complex itself is extremely well laid out and beautiful.
Before going, I had checked the internet and found that there were negative comments about two major things. One was the quality of service and the second was the price of food.
Based on my experience, I can say that the quality of service was excellent. There wasn’t one occasion when the response was not outstanding.
On the price of food, yes it is a little bit expensive, but there are options available in the Sports arena which are relatively affordable. Some options on the Parsi Dhaba (1500 for two people) as well as the PNF (1800-2000) for two people are available.
On a trip like this it is the overall experience that is extremely important. The experience was simply outstanding.
par un voyageur
Publié le 8 mai 2024 sur Expedia
I never write bad reviews however I feel like I need to warn others- this place was so bad that we didn't stay our second night even though we didn't get a refund, and we had to get a driver to take us somewhere else and pay for another hotel. It was not clean, the service was terrible, and there were signs in one of the public bathrooms on the property with signs containing sexual innuendos and one about masturbation. I was so disturbed for my kids to see that and I just wanted to get out of there right away so we left. When we got home to the US, I noticed a charge on my credit card that I didn't understand. I messaged the resort and they refused to tell me what the charge was about, telling me over and over to call the manager. I told them that it would be an expensive call from the US and asked them to please just let me know what the charge was about. They ignored me. Finally I asked them for their manager's email address. They gave it to me and I wrote an email to the manager. No response at all! I called Expedia and they could not get any help either from the resort, so they gave me a small credit to use for future trips and I have had to call my bank to dispute the unknown resort charge. Such terrible service, really unbelievable. I have never encountered something so awful in any of my travels.
par un voyageur
Publié le 8 avr. 2024 sur Hotels
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Excellent Parsi food. Very spacious property.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
par un voyageur
Publié le 21 déc. 2023
par un voyageur
Publié le 26 nov. 2023 sur Expedia
par un voyageur
Publié le 20 nov. 2023 sur Expedia
Poor service with unmotivated employees, lackluster food and remote location with narrow roads leading to the property. This is a 3 star hotel when it comes to hospitality
par un voyageur
Publié le 20 janv. 2023 sur Hotels
par un voyageur
Publié le 29 oct. 2022 sur Expedia
It’s an amazing property and perfect for a short stay for a young family
