Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
4,6 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Amazing
Commentaires de Gestion de l’hôtel
22 juill. 2024 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Amazing stay!
Commentaires de Gestion de l’hôtel
3 juill. 2024 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
par un voyageur
Publié le 3 mai 2024 sur Expedia
Move so slow
Commentaires de Gestion de l’hôtel
6 mai 2024 par sara, Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Bad
Commentaires de Gestion de l’hôtel
21 avr. 2024 par HP, Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Beach front view was amazing very kind and helpful resort staff.
Dexter gets a shout out for his over and beyond service.
Commentaires de Gestion de l’hôtel
21 avr. 2024 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
par un voyageur de Wesley Chapel
Publié le 20 févr. 2024 sur Expedia
Upon arrival the check-in was extremely slow. Since we booked through Expedia we were not treated as regular guest who book directly thru Sandals and yet we paid alot for our stay at Sandals Royal. We were not given the room I paid for.
Which was a hideaway lagoon room away from pool view at the Royals side. Some of the restaurants the food was not what is expected from Sandals. The beach was very rough and not safe. We couldn’t do any of the water activities that were included. Overall not a great all inclusive experience. I will never stay at Sandals again anywhere else. Our experience at the Sandals in Jamaica was much better. Spend ur money somewhere else!!!
Commentaires de Gestion de l’hôtel
23 févr. 2024 par HP, Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
par un voyageur
Publié le 11 févr. 2024 sur Expedia
We had a wonderful time at Royal Sandals. The staff were friendly and so accommodating. The rooms were clean and on the club level the rooms are updated. The food was ok there is room for improvement in some of the restaurants. The pizza was good just wish they would have that station reopen for late night snacks. The resort grounds were beautifully managed, the only downside was they didn’t clean the beach area. It was full of sargassum. But other then that it is a beautiful resort
Commentaires de Gestion de l’hôtel
13 févr. 2024 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
par un voyageur de Asbury Park
Publié le 26 sept. 2023 sur Expedia
It took me a hour and 40 minutes to check in. Don't know why but it happened on top of that the room they put me in the room with broken f*** bed will be back in August. Love ❤️ property, thank you.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par HP, Gestion de l’hôtel
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
par un voyageur
Publié le 31 août 2023 sur Expedia
Room services are poor
Commentaires de Gestion de l’hôtel
1 sept. 2023 par HP, Gestion de l’hôtel
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
par un voyageur
Publié le 19 août 2023 sur Expedia
Loved everything but the service is a little slow. Should also have a 24 hr food option.
Commentaires de Gestion de l’hôtel
21 août 2023 par Sara, Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
