Note fondée sur 366 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jonthan,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear sheila,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Room was very clean.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear ANGELA,Thanks for your stay at our hotel. We thank you that you noticed the room cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
I wish it were better. There was stains on the chairs. The shower was busted and cracked. There was a dead Roach to the side of the refrigerator. When I arrived there was nobody at the front desk. After being there for 5 minutes two other patrons came in and were waiting with me. I called the number that Google provided and was greeted with a young man saying "I'm coming". There were loud music and parties going on until about 3:00 in the morning. After taking a 4 hour nap the neighbor stirred again at 7:00 I decided to go get food from the lobby with their breakfast. The people from the party were in their lively bragging about how they were partying until 3:00 I decided to just go get my husband and check out. During my checkout I did tell the lady behind the desk about the party. She was not surprised as she already knew considering the hotel has a party room and was well aware of the guest partying the night before. Do not recommend. There is also a holding fee that you don't find out about until check in Honestly I should have gotten my money back. That was ridiculous.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear brandy,We are truly sorry to hear about your experience. This is not the standard we strive for, and I apologize for the cleanliness issues, lack of front desk presence, and noise disturbances you encountered. It’s concerning to hear that the staff was aware of the noise issue and did not address it. We will review these issues with our team to prevent future occurrences and ensure a better experience for our guests. Sincerely, Hotel Manager
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Anthony,Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
will stay again!
Publié le 4 sept. 2024 sur HotelsWe will stay there again! Breakfast was great, can't believe they had eggs, biscuits & gravy, waffles and more! Rooms were clean and they were very nice.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Colleen,Thank you for your fantastic feedback! We’re delighted you enjoyed our breakfast with eggs, biscuits & gravy, waffles, and more. It's great to hear that our clean rooms and friendly service made your stay pleasant. Your positive feedback means a lot to our team, and we're glad to have made your experience a memorable one. We appreciate you choosing us and look forward to welcoming you again for another fantastic stay!Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Hotels
Excellent quality for the money.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Katie,Thank you for your feedback! We’re thrilled to hear that you found our property to be an excellent value for the money. We strive to provide quality accommodations at a great price, and your feedback reassures us that we're on the right track. We look forward to welcoming you back for another stay!Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Clean room, good air conditioning.
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear amos,Thank you for your feedback! We're glad to hear you enjoyed your clean room and that the air conditioning met your expectations. Providing a comfortable environment is important to us, and we're happy we could make your stay enjoyable. We look forward to hosting you again in the futureSincerely, Hotel Manager
