Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
It was ok
Publié le 2 juill. 2023 sur HomeAwayPros-the inside of the house was nice, boat dock was great to have, and the lake view was amazing. If there is an issue, the property manager was amazing!
Cons-the wifi or even cell service is next to nothing, which also means there is limited tv/streaming. The deck attached to the house was real dirty. Couldn’t sit on the cushions-they were so dirty. There is also not an ice maker in the house-just ice trays.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Girls trip
Publié le 9 juin 2023 sur HomeAwayI went for a relaxing trip with my best friend. It was wonderful. So relaxing. There is a coffee pot and 2 keurigs even though I was told none there. Only one life jacket, 1 kayak with paddle and a paddle board with no paddle. Still a wonderful place just wish I had brought my life jacket with me. Great access to the lake
par un voyageur de Avon
Quiet, very remote
Publié le 27 avr. 2023 sur HomeAwayGreat property, updated, clean. Very remote, little boat traffic and no vehicle traffic. Home has all you need, bring you, family and food needs. Roomy and Great Lake views. Only negative is no cell service, buffering tv and only texting as communication. If you need to work, you will need to venture back to town area.
par un voyageur
Several issues with property
Publié le 14 avr. 2023 sur HomeAwayIf you plan on staying at this property there are some things you should keep
in mind. The wifi does not work well at all, so this will prevent you from getting any work done while at the house. The dock is very unsafe, is it halfway in the water and the floating portion is not stable whatsoever. I was told that the dock keepers would be by to look at it and they never showed up. I contacted management before arriving to ask if they could leave the outdoor fireplace on and they replied with yes. However the fireplace was turned off and could not be turned on for use. Before arriving management said that the downstairs shower door was broken and that was someone would be there to repair it, which they did come but the up stairs masters bedroom shower did not drain either. This left us with only one shower for a couple of
days. I reached out to management with these problems during our stay and never heard back until we had left and I sent another message. I usually would not have an issue with these types of things, but if you look back at previous reviews these are all issues that clearly have never been addressed.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had and, most of all, for the lack of communication from us. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.
par un voyageur
Absolutely perfect
Publié le 23 déc. 2022 sur HomeAwayWe loved our stay at this property. It was so beautiful, so relaxing. Highly recommended.
par un voyageur
The reason I gave it 4 ⭐️
Publié le 11 oct. 2022 sur HomeAwayThe property was beautiful and clean. We got there a week before the fire was suppose to be turned on but we had a cold morning so we called and they were very accommodating. They have every kitchen appliance you would need to make it feel like home. They even have a coffee frothier in the drawer which sold us! My only complaint with this house is we had two small children and the railings are very unsafe! The wires had come loose on the upstairs balcony and the top deck. We were constantly on guard making sure they didn’t get to close. Other than that issue this property is definitely a 5 ⭐️. We would consider staying again.
par un voyageur
The Elderly Big. Chill
Publié le 20 sept. 2022 sur HomeAwayWe found the property exactly as described and depicted in the photos. We weren’t quite ready for all the stairs down to the lake but learned to navigate them quickly. We had great fun at the fire pit which we used twice. No bugs !!! One of us used the kayak and we fished off the dock. Did I mention no bugs !!! We rented a boat one day at a local marina and cruised down the lake all the way to the dam. Large screen televisions in every room we’re nice amenities. Did I mention no bugs ! Cookware and dining needs were top notch.
Sunrises and sunsets were fabulous !!!
par un voyageur
Beautiful Views, had some issues
Publié le 17 juill. 2022 sur HomeAwayThis house has beautiful views of norris lake. Overall, we enjoyed our stay. However, it was not the cleanest upon arrival both inside and out. The fire pit was full of empty beer cans. The cable railing for the stairs inside was loose/broken in numerous areas and outside as well. The biggest issue was the dock. It’s pretty old, many pieces were falling off with some exposed metal and nails. The bridge to the dock is broken and a portion of it was underwater. One bolt has already broken and then other one is very close..then it will no longer be attached to the dock. The dock itself is not really secured to the shore as it should be. The gear/crank for the support cable is stripped and doesn’t work. Anyways, we were expecting a bit more for the price. The floor plan of the house is great, the views are great, and it’s on a great place on the lake but don’t plan to book again.
par un voyageur de goshen, Kentucky
Great house - Great Lake location
Publié le 15 juin 2022 sur HomeAwayI was a little worried that this house was managed by a management company. They tend to lack the details that makes a vacation home perfect. With that said it was pretty close to perfect.
I asked if the house had kayaks or paddleboard's and was told no, but when we showed up they had both a kayak and paddleboard. Also a tube we used for pulling kids behind a boat we rented. These are the minor details that help make a house perfect IMO.
The house had everything we needed, it was very clean. The rooms were small and lacked places to put clothing but that wasn't a big deal. Minor issues with doors not closing properly is a result of the new construction. WiFi isn't great but acceptable, and cellular is useless in the area.
I gave this a 4 star only because I feel like it was missing some minor things that I have become used to renting a lake vacation home. But overall I would stay here again, it's a great part of the lake.
par un voyageur
Fall break
Publié le 20 nov. 2021 sur HomeAwayWe had a fantastic time staying at your beautiful property would recommend it to anyone looking to book in that area hope to get back there again sometime
