Note fondée sur 116 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sara, Gestion de l’hôtel
Hello Joni,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we’ll use them to make necessary improvements. If you’d like to discuss your stay further, please reach out to us directly. We hope to have the opportunity to provide a better experience in the future.Warm Regards,Sara DrammehGuest Relations Associate
par un voyageur
Will definitely recommend
Publié le 27 sept. 2024 sur HotelsRooms where clean the the employees were very nice the manager was wonderful my stay was really really good there definitely would recommend it to others
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sara, Gestion de l’hôtel
Hello Misty,Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay and found our rooms clean and our staff helpful. Your recommendation means a lot to us, and we look forward to welcoming you back soon!Warm Regards,Sara DrammehGuest Relations Associate
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Sara, Gestion de l’hôtel
Hello Joni,Thank you for your feedback. I’m sorry to hear that your stay did not meet your expectations. We take your concerns seriously and are committed to improving. If you’d like to discuss your experience further, please reach out to us directly.Warm Regards,Sara DrammehGuest Relations Associate
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Sara, Gestion de l’hôtel
Hello April,Thank you so much for your amazing review! We’re thrilled to hear you had such a positive experience. Your feedback motivates our team to keep delivering the best service possible. We can’t wait to welcome you back soon!Warm Regards,Sara Drammeh Guest Relations Associate
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Front desk guy was nice. Rooms outdated and dirty
Electrical box for heating and ac unit was faulty
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Fatou, Gestion de l’hôtel
Dear Keith,Thank you for taking the time to share your feedback. I apologize on behalf of the hotel for the issue of the AC and electrical box.Your satisfaction is our top priority and we appreciate your understanding. We hope to see you again soon.Regards,
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Fatou, Gestion de l’hôtel
Dear Emily,Thank you for your recent stay at our hotel. It was a pleasure to serve you and we are glad that you had a comfortable stay. We appreciate your feedback and we hope to have the pleasure of accommodating you again.Regards,
par un voyageur
Publié le 6 sept. 2024 sur Expedia
the bulding needs some updating
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Fatou, Gestion de l’hôtel
Hello Roger,Thank you for your recent stay at our hotel. We are glad that you had a wonderful stay. Your comment will be extended to the general manager.We appreciate your feedback and hope to have the pleasure of accommodating you again.Regards,
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Me cobraron más en la aplicación y en la propiedad me dieron un recibo con una menor cantidad
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Fatou, Gestion de l’hôtel
Hello Alfredo,Thank you for your recent stay with us. We apologize for the inconvenience you faced during your stay. We will address this issue with out team. We appreciate your understanding and we are looking for to your next visit.Regards,
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Fatou, Gestion de l’hôtel
Hello Mark,Thank you for the feedback. We apologize for any inconvenience you faced during your stay. Your comfort is of utmost importance to us and we hope that you will allow us the opportunity to make amends on your next visit.Regards,
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Sara, Gestion de l’hôtel
Hello Ashley,Thank you so much for your fantastic review! We’re thrilled to hear you had such a positive experience and appreciate your kind words. We look forward to welcoming you back soon!Warm Regards,Sara DrammehGuest Relations Associate
