Ratings based on 68 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 24, 2021 on Expedia
It’s a beautiful place to stay right by the beach. The only bad thing is that this place doesn’t clean the room so if your staying for a few days be prepared to clean your room.
by A traveller
Posted Jun. 19, 2021 on Expedia
Property was nice and clean. Did not like the front desk customer service. Receptionist did not provide us with necessary infeomation.
by A traveller
Vacation 2019
Posted Jan. 15, 2020 on HotelsWas supposed to have garden view.. got the drive up..room was nice but kitchen pans were worn out and few..not many utensils.. like citrus press.. spatula..no hair dryer..limited towels, and wash cloth...
Great beach..nice for swimming and walking.. would recommend..must have Mexican money.. don’t take credit cards
by A traveller
Posted Aug. 29, 2019 on Expedia
Comment from Hotel Management
Oct. 10, 2019 by Montserrat Huerta, Hotel Management
Dear Guest,
Thank you for your preference.
Kind regards.
by A traveller
Posted Aug. 29, 2019 on Expedia
Beautiful property wish I could have stayed longer!
Comment from Hotel Management
Oct. 10, 2019 by Montserrat Huerta., Hotel Management
Dear guest,
Thank you for your preference.
Kind regards.
by A traveller
Posted Jul. 16, 2019 on Hotels
Comment from Hotel Management
Aug. 3, 2019 by Montserrat Huerta, Hotel Management
Apreciable Sr. Cesar,
Muchas gracias por sus comentarios, esperamos en un futuro volver a recibirle.
Saludos cordiales
by A traveller from USA
Posted Jul. 14, 2019 on Expedia
Not one place did I see there was a required deposit on top of cost when we checked in. Had to buy our own toilet paper and toiletries. Did provide 4 towels for beach and room use. Overall ok, just pack accordingly.
Comment from Hotel Management
Aug. 1, 2019 by Montserrat Huerta, Hotel Management
Dear Miss Dolores,
I thank for choosing us during your recent visit to Mazatlan, your feedback for us is very important.
I appreciate your time to give us your comments, be sure that them are considered in a timely manner to improve our service.
Sincerely
by A traveller
Posted Jul. 12, 2019 on Expedia
Staff was friendly and attentive. Food was good and affordable. Condo was clean and as advertised. Noisy room as the ac was making a loud. Safe environment.
The beach is not optimal for swimming, but it has a nice beach. Also, the place needs some updates. Overall an excellent stay!
Comment from Hotel Management
Jul. 14, 2019 by Montserrat Huerta, Hotel Management
Dea guest,
I hope you have a great day, I thank for choosing us during your your recent visit to Mazatlán, Sinaloa.
We appreciate your time to leave us your feedback, be sure that your comments are considered in a timely manner to improve our service.
Sincerely,
by A traveller
Posted Jul. 9, 2019 on Expedia
by A traveller
Execellent location
Posted Jan. 6, 2019 on HotelsThe location is great. The beach is amazing big very clean and excellent service of the staff on the beach. The rooms and too small for 4 people, they have 2 double beds that are too little for my choice. The room has everything you need.
Comment from Hotel Management
Mar. 2, 2019 by Montserrat Huerta, Hotel Management
Estimado Sr. Luis,
Espero tenga un excelente dia, de antemano queremos agradecer el que nos haya elegido como destino para su hospedaje en Mazatlan.
Agradecemos sus comentarios, tenga en cuenta que son considerados para mejorar nuestro servicio.
Esperamos en un futuro poder volver a recibirle.
Saludos cordiales.
