Note fondée sur 752 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bel hôtel
Publié le 1 oct. 2024 sur HotelsBel hôtel et excellent emplacement de celui-ci.
Piscine petite mais sympa avec vue sur mer.
Chambre grande et spacieuse avec TV connectée.
Salle de sport dispo 24/24.
Propreté des chambres à revoir, 1 changement de draps en 7 jours c’est trop peu.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Courtyard by Marriott Mazatlan , Gestion de l’hôtel
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about experience at Courtyard Mazatlan Beach Resort. We have shared your comments with the hotel team to take the necessary steps to solve the issue pointed. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,
par un voyageur
Publié le 14 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Courtyard Mazatlán Beach Resort, Gestion de l’hôtel
Dear Philippe,On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Mazatlán Beach Resort
par un voyageur
Publié le 20 oct. 2024 sur Expedia
I would definitely recommend!!
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Courtyard by Marriott Mazatlan Beach Resort, Gestion de l’hôtel
Dear Jemily:On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mazatlan.Sincerely!
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Best location by the beach and walking distance to shops !
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Courtyard Mazatlan Beach Resort, Gestion de l’hôtel
Dear Tony,On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
par un voyageur
Publié le 16 oct. 2024 sur Expedia
We had a great time
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Courtyard Mazatlan Beach Resort, Gestion de l’hôtel
Dear Jessica,On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
par un voyageur de Santa Ana
Publié le 16 oct. 2024 sur Expedia
The house cleaning staff and front desk were really nice.However , the pool staff which includes servers , bartenders were terrible. Drinks were missing flavor , and staff wasn’t accommodating. We had to always flag servers down just to order drinks or food at the pool. The pool staff almost seemed bothered to work and managers if any were hardly present. The area by the pool is nice but it definitely needs more sun umbrellas and detail. Overall , for the price it’s fine but definitely needs help in the quality of service.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Courtyard by Marriott Mazatlan , Gestion de l’hôtel
Dear Edgar,On behalf of the entire hotel team, I want to thank you for sharing about experience at Courtyard Mazatlan Beach Resort. We have shared your comments with the Hotel team to take the necessary steps to solve the issue pointed. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,
par un voyageur
Excelente opción
Publié le 11 oct. 2024 sur HotelsExcelente atención, ubicación. Buena relación precio/servicio.
Personal cordial y resolutivo.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Courtyard Mazatlan Beach Resort, Gestion de l’hôtel
Estimado Arturo, Gracias por compartir tu experiencia en Courtyard Mazatlán Beach Resort.Siempre es agradable recibir comentarios positivos, en especial si provienen de quienes nos importantan más: de nuestros huéspedes! Esperamos contar con tu presencia proximamente y gracias por su preferencia.Sinceramente,Courtyard Mazatlan Beach Resort
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Once again we choose this location for our 5 night stay, the staff at this hotel are incredible! Bar service inside was awesome Guillermo and Manny mixed up some amazing drinks! The pool service was also fantastic! Our check in was super easy thanks to Lidia and the rest of staff! I would absolutely recommend this place
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Courtyard Mazatlan Beach Resort, Gestion de l’hôtel
Dear Carlos, On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Mazatlan Beach Resort
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Courtyard Mazatlan Beach Resort, Gestion de l’hôtel
Estimada Ani,Gracias por compartir tu experiencia en Courtyard Mazatlán Beach Resort.Siempre es agradable recibir comentarios positivos, en especial si provienen de quienes nos importantan más: de nuestros huéspedes! Esperamos contar con tu presencia proximamente y gracias por su preferencia.Sinceramente,Courtyard Mazatlan Beach Resort
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Our stay here was great! The property was very clean and everyone we interacted with was super nice and attentive. The pool area had amazing views. Definitely recommend and will be booking next time we come to Mazatlán!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Courtyard Mazatlan Beach Resort, Gestion de l’hôtel
Dear Johana,On behalf of the entire hotel team, I want to thank you for sharing your experience at Courtyard Mazatlán Beach Resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Courtyard Mazatlan Beach Resort
