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Hotel Playa Mazatlan

3.0 star property
3-star beachfront hotel near Cerritos Beach

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, sun loungers
On the beach, beach umbrellas, beach towels, beach volleyball
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
Porch
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Bar
  • Pool
  • All-inclusive
  • Housekeeping

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪10 min walk‬
  • El Cid Country Club Golf Course
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

On the beach.A stay at this Zona Dorada hotel places you steps from Sea Shell City Museum and within a 5-minute walk of Punta Camaron Beach. The Mazatlan Malecón and Islands and Protected Areas of the Gulf of California are also within half a mile (1 km).

What's nearby

  • Punta Camaron Beach - 3 min walk - 0.3 km
  • The Mazatlan Malecón - 10 min walk - 0.8 km
  • El Cid Country Club Golf Course - 5 min drive - 2.8 km
  • Mazatlán Aquarium - 6 min drive - 3.8 km
  • Cerritos Beach - 17 min drive - 7.7 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬4 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster Bar - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Vittore - ‬3 min walk

About this property

Hotel Playa Mazatlan

3-star beachfront hotel near Cerritos Beach
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Playa Mazatlan offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1955
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Hotel Playa Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1005 reviews
Rating 8 - Good. 241 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Rogelio

Stayed 5 nights in Dec 2024

4/10 Poor

Ernesto, Seattle

Travelled with partner
Disliked: Property conditions & facilities
The bed was on a cement block and the mattress looked dirty The shower did not have hot water The food all tasted the same The waiters were lovely…lots and lots of kids and loud music
Stayed 6 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness
.
Stayed 5 nights in Nov 2024

8/10 Good

Janet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the loud music that plays til early morning.
Stayed 14 nights in Nov 2024

6/10 Okay

Everardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are outdated, buffet was terrible
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent employees
Stayed 16 nights in Nov 2024

6/10 Okay

Lilia

Stayed 5 nights in Oct 2024

2/10 Terrible

Erika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Resort was nice but I would never stay again because of Joes Oyster bar. It’s right next door to the resort and they play insanely loud music till 4:30am!!! It’s unbelievably loud. I know this isn’t coming from the resort but something should be done about it. Being kept up till 4:30 at night is miserable. There are also too many sales folk on the beach and way too many mariachos. They are constantly on the beach and also playing loud music. Forget listening to the ocean or reading a book on the beach. Would not stay again. The service is good as long as if you give hefty tips every meal. You don’t tip they won’t even offer you coffee.
Stayed 7 nights in Nov 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauty Beach, delicious food, walk to the Malecon in 5 minutes, restaurants everywhere, taxis at the gate. Everything was too easy! Hotel staff clean the rooms and grounds daily. Buffet was delicious, we didn't need to reserve a restaurant!
Stayed 7 nights in Oct 2024

10/10 Excellent

Itzeel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 4 nights in Oct 2024

10/10 Excellent

miguel

Stayed 4 nights in Oct 2024

6/10 Okay

Kimberly, El Cajon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff was friendly. The buffet was okay the restaurant food was a better choice. The coffee cafe was great. It was over crowded, especially in the pool area. several charter buses came in and out through out the week. The hotel also allowed day passes which my have been the reason. We were the only Americans there and seemed like the only ones who tipped, The staff was very grateful. The pool bar said adults only but there were children constantly coming and ordering drinks as well. That was a little frustrating
Stayed 6 nights in Oct 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness
Stayed 7 nights in Oct 2024

8/10 Good

Oralia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is always the same. And some waiters, don't give you a really good service. But everything else is good.
Stayed 7 nights in Oct 2024

6/10 Okay

Miguel

Travelled with partner
?
Stayed 5 nights in Sep 2024

2/10 Terrible

Juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying! All included is a must. Friendly staff. Our go to hotel!
Stayed 3 nights in May 2024

4/10 Poor

Saul

Travelled with partner
Will never come back
Stayed 6 nights in Aug 2024

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great time, staff was great.
Stayed 4 nights in Aug 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que me gustó: - Personal muy amable - Servicio de Limpieza muy rápido - Habitaciones amplias y cómodas. El aire acondicionado funciona muy bien - Muy bien el área de palapas en la playa - Buena y variada comida en los buffetes - El servicio de Bar muy bueno Lo que NO me gustó: - La temperatura de las albercas. Por qué tiene el agua tan caliente ?. No hice uso de ellas por esto - Todo el día hay bandas tocando en la playa, lo cua l lo hace muy ruidoso. Deberían de limitar los horarions
Stayed 6 nights in Aug 2024

10/10 Excellent

Sendy

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and pool was nice
Stayed 3 nights in Aug 2024