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Viaggio Resort Mazatlán

4.5 star property
4.5-star beachfront resort near El Cid Country Club Golf Course

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Photo gallery for Viaggio Resort Mazatlán

3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers
View from room
Point of interest
On the beach
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • All-inclusive

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa, 82100
  • Playa Brujas
    ‪6 min walk‬
  • Punta Camaron Beach
    ‪12 min walk‬
  • El Cid Country Club Golf Course
    ‪17 min walk‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

Deluxe Double Room, 1 King Bed, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

Deluxe Double Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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  • Spa
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4.1 out of 5, Very good, (1212)
The price is CA $91
per night
CA $109 total
includes taxes & fees
6 Mar - 7 Mar
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About the area

Mazatlán

Beachfront retreat .Your stay at this Zona Dorada resort places you within 2 miles (3 km) of El Cid Country Club Golf Course and The Mazatlan Malecón. Playa Norte and Mazatlán Aquarium are also within 3 miles (5 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 17 min walk
  • The Mazatlan Malecón - 2 min drive
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Carl's Jr. - ‬4 min walk
  • ‪Go Roll - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬2 min walk
  • ‪La Casa Club el Cid - ‬6 min walk

About this property

Viaggio Resort Mazatlán

4.5-star beachfront resort near El Cid Country Club Golf Course
Some rates at Viaggio Resort Mazatlán are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Viaggio Resort Mazatlán offers its guests a complimentary water park, 3 outdoor swimming pools, a waterslide, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. A children's pool, a complimentary children's club, and a vending machine are also featured at the luxury Viaggio Resort Mazatlán. Free self parking is available.

This 4.5-star Mazatlán resort is smoke free.

  • 291 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Viaggio Resort Mazatlán offers 291 accommodations with laptop-compatible safes and hair dryers. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 359 for adults and MXN 215 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Free water park access
  • Lifeguards on site
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viaggio Resort Mazatlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 500.0 per night.
  • Cribs (infant beds) are available for MXN 300.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 359 for adults and MXN 215 for children
  • Crib (infant bed) fee: MXN 300.0 per night
  • Rollaway bed fee: MXN 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Viaggio Resort Mazatlán Resort
Viaggio Resort Mazatlán Mazatlán
Viaggio Resort Mazatlán Resort Mazatlán

Viaggio Resort Mazatlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 839 out of 1296 reviews
Rating 8 - Good. 286 out of 1296 reviews
Rating 6 - Okay. 101 out of 1296 reviews
Rating 4 - Poor. 39 out of 1296 reviews
Rating 2 - Terrible. 31 out of 1296 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Beautiful and safe
Stayed 5 nights in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great! Right to the beach. Big rooms, comfortable beds. Very clean and quiet! Perfect for family vacation. The staff were very friendly and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to spend your vacation. The personal, place and activities very professional. Well recommended
Stayed 3 nights in Nov 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Fiance and I had a great time at this resort. Staff was wonderful. We loved the pool and gym and how easy it was to walk to close by shops and places to eat. The resort restaurant food options were great. We loved our ocean view!
Stayed 5 nights in Nov 2024

10/10 Excellent

MELINDA, Fort Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable experience! My fave part was the ability to walk and walk for miles on the beach and observe the friendly, lively, local culture. Very nice staff, awesome location, great pool, and the food was good. The waves are pretty big and the tide comes in high but you can still swim comfortably. Overall, a great experience!
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several days at this property before going to an all inclusive resort about a couple miles away. I would have rather stayed here the entire week.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Front beach access and the music band
Stayed 4 nights in Nov 2024

10/10 Excellent

Griselda

Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very reliable staff and amazing amenities, overall great experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las vista espectacular el atarderser y el hotel exelente comida buena
Stayed 4 nights in Oct 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Everyone was very nice and attentive. Our cleaning service was amazing!
Stayed 7 nights in Oct 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. It's clean, the staff is friendly, and it has many dining options within walking distance. The ocean view is amazing!
Stayed 6 nights in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent- fresh everyday. Service was ok in the dining room. We found our one girl and looked for her every morning. The dining area was clean except this Saturday morning. The floor was very dirty and tables too and we were there when they opened because we had an early flight. Coffee shop is nice. The rooms need a fridge! The hotel is new so the rooms are nice. Bed super comfortable. Shower head and water pressure amazing! Definitely not quiet mariachi bands on the water side morning till night, many of them. Would stay again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service
Estuvo nuestra estancia al 100 en todo
Stayed 4 nights in Oct 2024

10/10 Excellent

Hector, San mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas atenciones
Stayed 2 nights in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Saul

Great !
Stayed 2 nights in Oct 2024

6/10 Okay

Keri Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities
I have Stayed at many all inclusive resorts, this was by far the smallest and most limited. The rooms were nice and very clean. Disappointed in the food and dining options. Two employees with great customer service were Pamela at the front desk and Carlos at the pool. They were the only two worth mentioning.
Stayed 4 nights in Oct 2024

8/10 Good

Victor

Every thing ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Missy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 Stars!! My English speaking family of 9 stayed here this month and had the best vacation we have ever had. The staff at the Viaggio were exceptional. The ocean front view rooms were the best we've ever stayed at, no room with a bad view. The 3 pools (kids, family, adult) were right in between the hotel and the ocean (there is a nice stairway to the beach) We loved it here, would stay again, and would recommend it to anyone even though we almost want to keep it our little secret paradise.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property and the pool area. The food was pretty good. Need more options. The language barrier was hard at times as far as ordering drinks and coffee. But overall a great trip!
Stayed 4 nights in Oct 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas instalaciones y servicio al huésped.
Stayed 3 nights in Oct 2024

8/10 Good

Jonny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024