Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,1 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Stay Review
Publié le 4 juin 2024 sur HotelsNo electricity at the time of check-in and before check-out. Apparently the back up generator was faulty too. Room was very hot. When i requested for a fan, i was told that they had non left. No shower gels except to small soap bars. Room appeared abit run down compared to my precious stay 5 years ago. Day 2 breakfast was limited and I had to wait over 45 minutes for replenishment.
par un voyageur
Publié le 21 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Charles, Gestion de l’hôtel
Dear William, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out via email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Thank you!
par un voyageur
Pleasantly Satisfying
Publié le 24 juin 2021 sur HotelsThe Staff made this two-week stay exceptional.
My wife and I tend to be "relational" toward other people we encounter, and encounters with the staff were satisfying in this regard. Not intrusive nor invasive, but genuinely supportive and engaginging, the Staff (plus the cleanliness and overall pleasantness of the facility itself) made our stay at Wash & Wills enjoyable.
Commentaires de Gestion de l’hôtel
24 juin 2021 par Jamil .K, Gestion de l’hôtel
Thank you for the excellent review, Mark!
We're thrilled your time with us was amazing!
We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience.
Have a beautiful day!
par un voyageur de Uk
Publié le 31 déc. 2019 sur Expedia
Hotel itself was clean, staff could do with some training but very friendly, music was too loud by the pool and breakfast was poor, unless your from Africa and like chicken and potatoes for breakfast but there was eggs and toast so didn’t go without, good hotels are hard to find in this area so all in all it was ok
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Charles, Gestion de l’hôtel
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. we are sincerely concerned and apologise that we fell short on your expectations in some areas. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.Thank you!
par un voyageur
Publié le 31 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2019 par Jamil, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 10 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Charles, Gestion de l’hôtel
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out via email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Thank you!
par un voyageur
Publié le 25 mars 2019 sur Expedia
There wasn't much to like about W&W, it had good bones but is run down. Pool was green. Staff are friendly but need better training.
par un voyageur de Georgia
Publié le 16 juill. 2018 sur Expedia
Beautiful hotel and very clean. Bed was too hard for us. Music was loud but ended at a reasonable time.
par un voyageur
Great room in Mbale
Publié le 15 nov. 2017 sur HotelsEveryone at Wash and Wills was very sweet and helpful with everything I needed.
Recommandé
pour Tout le mondepar un voyageur
Publié le 7 sept. 2017 sur Expedia
Hotel is not bad. But there are many mosquites. No information from Expedia, I have requested to pay.
