Note fondée sur 524 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A slight inconvenience
Publié le 29 juill. 2024 sur HotelsMy stay was a quick 2 night stay. I booked with extended stay to have the convenience of a kitchette, however, there was nothing stocked in the room. If you wanted even a fork, you had to request it from the hotel. I wanted a quiet weekend where i didnt have to interact with people if i didnt want to. Instead of the convenience of the kitchenette, i chose not to interact with anyone. A bit disappointing that the detail about the kitchen supplies wasn't listed in the info about the property.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
par un voyageur
Publié le 18 juill. 2024 sur Expedia
*
par un voyageur
Publié le 13 juill. 2024 sur Hotels
par un voyageur
Publié le 11 juill. 2024 sur Expedia
par un voyageur
Publié le 8 juill. 2024 sur Hotels
par un voyageur
Just ok
Publié le 29 juin 2024 sur HotelsStay was ok. Beds are uncomfortable and the AC is very loud therefore resulted in a long sleepless night.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Diana, Thank you for choosing to stay at our hotel and for your honest feedback. We aim to provide our guests with a comfortable and restful experience, so we regret that you found your bed to be uncomfortable and experienced issues with the air conditioning unit in your room. Our front desk is available around the clock to address issues such as this, and we are always happy to do whatever we can to make your stay as comfortable as possible. We appreciate your business and sincerely apologize for not providing you with a good night's sleep. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the relaxing stay you deserve.Sincerely,Hotel Management
par un voyageur
Publié le 28 juin 2024 sur Expedia
The extra amenities it had, very helpful
Commentaires de Gestion de l’hôtel
28 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Diana, We are writing to express our gratitude for choosing Extended Stay America as your accommodation during your recent visit. We are genuinely pleased to learn that the amenities we provided surpassed your expectations and contributed to a more remarkable stay. Your decision to include us in your travel plans is greatly appreciated, and we eagerly anticipate the opportunity to welcome you back to our establishment.Sincerely,Hotel Management
par un voyageur
Publié le 27 juin 2024 sur Expedia
Bed was horrible and staff refused to give me a printed receipt. Rooms need to be updated
Commentaires de Gestion de l’hôtel
28 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear AMANDA, Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. We will look into this; thank you for letting us know. Additionally, we regret that your stay was impacted by not receiving your requested itemized receipt. Please note that for third-party reservations, a receipt is generated simultaneously. If we can be of any further assistance, please let us know; we would be happy to help. Thank you for being our guest, and we hope you will choose us again in the future.Sincerely,Hotel Management
par un voyageur
Publié le 17 juin 2024 sur Hotels
