Note fondée sur 145 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Kansas City
Publié le 21 févr. 2024 sur Expedia
Property under going remodel and feels it needed a little more time to finish. First room didn’t have working lights. Staff was very friendly.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Nancy Y., Gestion de l’hôtel
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Very reasonable price, newly remodeled,comfortable bed.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par General Manager, Gestion de l’hôtel
We're super glad you enjoyed your stay! Hope to see you again soon! We'll leave the light on for you!
par un voyageur
Publié le 1 févr. 2024 sur Expedia
par un voyageur
Terrible place
Publié le 6 janv. 2024 sur HotelsThe rooms were trash all over the floorsand the beds had no sheets on them and the toilet was stopped up. I had to cancel my reservation and stay somewhere else.they said they would refund me but the charged me a second time days later never giving me a refund for the 1st time.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 25 nov. 2023 sur Expedia
par un voyageur
Could Have Been Better
Publié le 20 nov. 2023 sur HotelsI chose this hotel because of the Retro decorated lobby in the pictures but I learned when I arrived that the Retro pictures are not current. The hotel is in a renovation project that was nowhere near complete. My room had 25% of the curtains falling off the rack; I had to try to put them back on the wall without any connectors. The bed did not have any top sheet or bedspread. Their washing machine was broken and they had just gotten it fixed that day so I didn't get my towels until 7:00 PM. The hall from the parking lot to the rooms was not locked. On the Pro Side, the room was clean, quiet and in a safe location and the price was way below their competitors. For a One Night stay, I would stay there again but for a 7 Night stay, I would look into staying somewhere else.
Commentaires de Gestion de l’hôtel
26 nov. 2023 par General Manager, Gestion de l’hôtel
Hello, I am sorry this happen to you!
par un voyageur
Publié le 22 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2023 par General Manager, Gestion de l’hôtel
I apologize that you did not enjoy your stay with us. We always strive to improve our services and will do everything we can to fix the issue.
par un voyageur
Publié le 21 oct. 2023 sur Expedia
Property management need training . The environment is in bad shape. Nothing would make me stay here ever again. Bathroom had bugs dead on floor. Light shade was on top of vanity. Towel not washed and smell dirty. No soap. People yelling at night. Doors being slammed all night. Management would not to do anything about it. Just overall this location has won the worst of the worst.
Commentaires de Gestion de l’hôtel
23 oct. 2023 par General Manager, Gestion de l’hôtel
Thank you for your feedback, Erasmo. I am sorry that you did not have a great stay with us. We will get these issues resolved. Have a great day!
par un voyageur
Publié le 10 oct. 2023 sur Hotels
Arrived to find nobody at the desk. Had to call. Was told no rooms available even though I reserved and paid for a room. Was told I could have a room but it didn’t lock. Overall terrible experience.
Commentaires de Gestion de l’hôtel
13 oct. 2023 par GM, Gestion de l’hôtel
I apologize that you had a terrible stay and will check into these issues.
par un voyageur
Publié le 4 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2023 par General Manager, Gestion de l’hôtel
Hi, Randall. I apologize for any inconvenience and hope you have a great day.
