Ratings based on 663 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 21, 2024 on Expedia
Good
Comment from Hotel Management
Oct. 24, 2024 by Courtyard Team, Hotel Management
We thank you for your time and feedback, and appreciate your positive feedback!
by A traveller
Posted Aug. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 29, 2024 by Courtyard Team, Hotel Management
We thank you for you time and feedback, and are pleased to hear you enjoyed your stay. We hope to see you in your next travels to the area.
by A traveller
Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 29, 2024 by Courtyard Team, Hotel Management
We apologies we fell short from your expectations, and hope we can better service you on your next travels to the area.
by A traveller
not worth the price vs other hotels in the area
Posted Jun. 26, 2024 on HotelsThe hotel was ok but was under construction. I booked for two nights but left on the second day because a tropical storm was hitting the area. They would not comp me for the night. The shower I couldn't make work because I wasn't pulling hard enough on some weird extra knob. I guess I was afraid of pulling it out of the wall. The maintenance man came in and almost had to use pliers to make it work. My biggest #1 complaint? For as expensive as the hotel was, there was no free coffee. I could have stayed in 100 places around there that was less expensive and gotten free coffee and breakfast. So next time i'm in the RGV, I will definitely stay somewhere else.
by A traveller
Posted Jun. 19, 2024 on Expedia
Comment from Hotel Management
Jun. 21, 2024 by Courtyard Team, Hotel Management
Thank you for your time and review, we are pleased to hear you enjoyed your stay with us.
by A traveller
Posted Jun. 9, 2024 on Hotels
Comment from Hotel Management
Jun. 21, 2024 by Courtyard Team, Hotel Management
Thank you for your time and review, we are pleased to hear you enjoyed your stay with us.
by A traveller
Posted Jun. 5, 2024 on Expedia
No complaints
Comment from Hotel Management
Jun. 6, 2024 by Alex Cavazos, Hotel Management
Thank you so much for your time and feedback, we are happy to hear that you didn't experience any issues during your stay. Hope to see you on your next travels to the area.
by A traveller
Posted May 27, 2024 on Expedia
Place was going under renovations and was not listed. In the description.
Comment from Hotel Management
Jun. 6, 2024 by Alex Cavazos, Hotel Management
Allow me to start by thanking you for your time and feedback, we actually have it posted. It's just gets noted in small letters towards the very end of the description. We tested booking via 3rd party site to assure that the message is there and it is. We do apologize for the inconvenience this might of caused you during your stay.
by A traveller
Posted May 19, 2024 on Hotels
Comment from Hotel Management
Jun. 6, 2024 by Alex Cavazos, Hotel Management
We thank you for your time and feedback, it seems we could of done a little better during your stay. We apologize for any inconveniences you might of encountered during your stay with us. Please feel free to contact us should you have any further information to share about your stay.
by A traveller from Helotes
Posted Apr. 13, 2024 on Expedia
Comment from Hotel Management
Jun. 6, 2024 by Alex Cavazos, Hotel Management
We thank you for your positive feedback and are very pleased to hear we have met your expectations during your stay. We hope you come back and visit us during your next travels to the area.
