Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur HomeAway
par un voyageur
Beautiful cabin but hot!
Publié le 17 août 2023 sur HomeAwayNo air conditioning kept our stay from being perfect! Can’t sleep when hot!
Commentaires de Gestion de l’hôtel
2 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Preston, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.
par un voyageur
Nice stay, but…
Publié le 9 juin 2023 sur HomeAwayWe had a very nice long weekend in this house. It’s got a great layout, lots of bath towels, decent kitchen utensils, comfy furniture, and a great wrap around deck. We really did enjoy ourselves. However, it was not very clean. Crumbs in the utensil holders, dirty carpet, lots of cobwebs, and just generally feeling kind of grimy. The hot tub desperately needs a new cover. It’s water logged, ripped and just kinda gross. We enjoyed the location, very quiet and nice to walk and ride bikes, very close to downtown. We enjoyed ourselves, but probably wouldn’t rent this cabin again.
Commentaires de Gestion de l’hôtel
24 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve, and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
A great place!
Publié le 5 juin 2023 sur HomeAwayThis is an excellent property, great for families! Very clean, Hot tub was great! We will be staying again! Highly recommend!
par un voyageur de Santa Barbara
MCCall
Publié le 15 mai 2023 sur HomeAwayVery clean and comfortable. Kitchen was well stocked. It was close to everything. The jacuzzi was an awesome bonus
par un voyageur de Boise
Could have been so much better
Publié le 16 févr. 2023 sur HomeAwayWe have stayed in McCall many times and always look forward to our time there. This time our plans did not work out due to issues with the house. With both issues below, there was no local number to call for help. I called toll free number from Vacasa website and sent 3 messages via info@ from website. Finally got help a day after we arrived. Lost our time to use hot tub until last night we were there.
1) Hot tub was a key reason in choosing this property. Cover was torn, handled ripped, and the water was unsanitary. We have a hot tub and know how to properly maintain a hot tub.
2) We arrived Super Bowl Sunday with plans to cook dinner and watch the game. We followed the instructions in guest book with no luck getting the game. Ended up having to go out instead. Found out instructions were wrong. There is no DISH TV at the house, so we spent far too long looking for DISH remote and equipment.
Bottom line, this house is not as advertised. We won’t go back.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Cole, thank you for your review, we sincerely apologize for the issues you experienced during your time with us and for any disconnect in the care you received when communicating with our team. We truly appreciate you bringing this to our attention. We understand how disappointing it was that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Great pad!
Publié le 12 févr. 2023 sur HomeAwayExcellent location for snowmobiling and good parking. Place was convenient, well stocked. Hot tub needs some work, but all in all we’d go back. TVs we’re dialed.
par un voyageur
Good location
Publié le 22 août 2022 sur HomeAwayWe loved our time there. We checked before to make sure they had fans & there were 2 fans. Later in the day we moved the fans in living area & it was pleasant. They were great in our bedrooms at night. They have a smart TV that works off the internet. However, instructions said there was a dish remote. It took us a week to finally call & they gave us instructions! Guess our technical abilities are lacking. Very well equipped in kitchen, games & washing machine & dryer. Great area to walk in & also a covered small patio with a glass grill. Thumbs up 👍IBeautiful area!
par un voyageur
Location and View Perfect
Publié le 7 août 2022 sur HomeAwaymy boyfriend’s family are boise/ mccall natives so we know the area well, this spot is so perfectly located and secluded! we preferred to stay more woody since couldn’t find lake front. the wrap around porch is a dream. the spa would’ve been nice if they could get their chemicals balanced lol i had to soak our suits in baking soda for an entire day to get the chlorine chemical smell off it was so strong. but it was clean unlike other comments. the master bed 100% has two giant canyon sized concaves but is honestly comfy if you sleep in the cave. the house was clean except for one part was entirely not mopped or mopped poorly it was super sticky we just re mopped that part. when we showed up the lock box was OFF the stationary mount on the wall, the key was under the mat, and the lockbox attachment was on the bench………. we were told we’d get some compensation for that but i’ve yet to see it and don’t care enough to go back and fight for it, but this was the only unsettling thing about the entire stay. other than that i would stay here again i was just super uncomfortable about the quality check of that. the house is well stocked just a bit dirty in the cabinets but honestly i bring my own cooking / sleeping stuff in general so that never bothers me but for what it’s worth there’s plenty of sheets / blankets etc. the tvs are all connected to streaming services which is SO nice and the washer and dryer were maintenanced and worked great!
par un voyageur
McCall cabin
Publié le 17 juill. 2022 sur HomeAwayVery nice
