Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fate of the broken touch pad entry
Publié le 3 janv. 2024 sur HomeAwayIt took us 45 minutes of standing in the cold to finally get in the house. The instructions said if we had trouble with the touch pad to use the lock box, never mentioning that it used a different code. When we finally got a hold of someone, we got the code and were able to get the hide-a-key. They then said they would be unable to repair the touch pad in the 10 days we were there. Hmm, Ace Hardware has a 24 hour emergency locksmith that could have been used. So, we had one key for three families. Also, the house is set up to sleep 12, but there are only six chairs. When we called the management they said the owners didn't supply any more chairs. Again Ace Hardware came to the rescue, we were able to purchase six more chairs. The house was clean, and well suited for 12 guests, but Vacasa needs to do better on their customer service.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi, thank you for sharing your feedback. We are sorry for any issues you encountered during your stay. We are glad to know that the location serves you well. We take guest feedback seriously and have forwarded this information to the local operations manager so they can review and update the home as needed for future guests. We apologize as well for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We hope to host you again soon.
par un voyageur
McCall
Publié le 7 déc. 2023 sur HomeAwayWe had great time as family for thanksgiving
par un voyageur
Wonderful Hime! Great place to stay
Publié le 13 sept. 2023 sur HomeAwayGreat
par un voyageur
Not for family with teenagers
Publié le 5 sept. 2023 sur HomeAwayNot a good place if you have teenagers that like to enjoy their vacation time. No noise and neighbors complain and, management are rude when they come to tell you about complaints.
Commentaires de Gestion de l’hôtel
19 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Blanca. We regret to hear that we were unable to provide you with a pleasant stay.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We truly hope we can host you for a more comfortable stay in the future. Thank you.
par un voyageur de Homedale
Great house
Publié le 14 mai 2023 sur HomeAwayLoved the house. Was very clean. Only problem was that there was no propane so called and they brought a new one within 30 mins.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Rebecca. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. We appreciate you notifying us promptly of these issues you encountered so that we could take the appropriate steps toward a resolution. We will be sure to forward your concern to our local operations manager, who will work with our homeowner to make the necessary improvements to the home. We hope to have an opportunity to better serve you in the future.
par un voyageur de Pullman, WA
Fantastic house!
Publié le 20 avr. 2023 sur HomeAwayWe loved our stay at this house. My husband and I, our teenage twins, and two of their friends stayed in the house for a long weekend. We had plenty of room and plenty of bathrooms which was so nice. The house has a nice flow to it, it is designed well. It is a big house, but you feel cozy in it and very comfortable. There is a nice view of the golf course. We also had great snow for skiing so it was a fantastic weekend all around. This is the best vrbo my family has rented. Loved it!
par un voyageur
Relaxing Spring Getaway
Publié le 16 avr. 2023 sur HomeAwayProperty was clean and well kept, plenty of open space for activities and the hot tub was perfect!
par un voyageur
Great property
Publié le 5 févr. 2023 sur HomeAwayOur family stayed here for the winter carnival weekend. The property had plenty of space and is well-stocked. Close to the stores/shops. We loved the home floor plan. Easy check in and check out process. Highly recommend.
par un voyageur
Fabulous property to enjoy a birthday and Thanksgiving.
Publié le 26 nov. 2022 sur HomeAwayThe neighborhood was welcoming but quiet and we loved walking through the area enjoying the views and the wildlife. The house was perfect with several area's for different parts of the family. The view from upstairs was captivating and a great way to start the morning as the sun came up.
par un voyageur
Wonderful!
Publié le 6 oct. 2022 sur HomeAwayMy friends and family had such a great time at this property. It was truly wonderful! Will definitely stay again in the future
