Note fondée sur 483 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Curtis,We appreciate you choosing to stay with us! Please let us know if there is anything we can do to make your next visit even better.
par un voyageur
Publié le 19 août 2024 sur Expedia
No hot water in 2days and dirty outside
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Fred, We appreciate you sharing your experience with us and apologize for any inconvenience you faced. Your feedback will be communicated to our team for immediate improvement. We hope you will choose to stay with us again in the future to experience a more enjoyable stay.
par un voyageur
Publié le 19 août 2024 sur Expedia
The rooms were deemly lit and room appear dirty.
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Evonne, We appreciate your feedback regarding the lighting and cleanliness of our rooms. We will share your comments with our housekeeping team for their attention and improvement. Your input helps us enhance our services for all our guests.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Sandrea, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly with any details about your experience so we can address your concerns and improve in the future.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Curtis,We are thrilled to hear you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.
par un voyageur
Publié le 16 août 2024 sur Expedia
Average
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Karlene,We appreciate your feedback and regret to hear that your experience was not up to your expectations. We value all guest feedback as it helps us improve our services for future guests. Thank you for bringing this to our attention, we will address your concerns with our team.
par un voyageur
Okay For A Night
Publié le 15 août 2024 sur HotelsIt was an okay stay for the 1 night that we needed, however, it was very unprofessional and dubious cleanliness.
Upon walking in, it took 14 minutes for someone to come and check me in for my reservation. She had to run my card twice and that whole process took another 10 minutes. All the while, her gospel sermon is playing at max volume while the preacher is being misogynistic.
The room itself was run down: the blinds don't close all the way and had to be safty clipped (in which I gad to stand on a broken chair in order to get them closed), the chair was broken and dirty looking. I found several tiny bugs crawling across the floor. And we slept above the blankets just to be on the safe side to avoid bed bugs and dirty sheets.
We managed for the night, but I would not come back.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 14 août 2024 sur Expedia
Trash place
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Girum, We're sorry to hear you found your stay disappointing. Your feedback is important to us, and we'll address areas needing improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 14 août 2024 sur Expedia
It was so unsafe men thought my friend and I were prostitute. We were so afraid we didn’t spend the night.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Marie, We take safety concerns seriously and encourage guests to contact our management team directly to address any issues encountered during their stay. Your feedback is valuable for us to ensure a comfortable experience for all guests.
par un voyageur
Publié le 12 août 2024 sur Expedia
The place was not safe and dirty. It’s a motel, the were people with bulldogs coming out of their room walking towards my friend and I. Walking to our room man thought we were prostitute try to pick us up. We felt so unsafe we had to leave and go to another hotel.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Joanne, We take the safety and cleanliness of our property very seriously. Your feedback is important, and we encourage guests to report any concerns immediately to our staff for assistance. Our team is here to ensure all guests have a comfortable stay. Your safety is our top priority, and we apologize for any discomfort you may have experienced.
