Note fondée sur 145 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2024
It was nice for when you needed to stay one night.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Manager, Gestion de l’hôtel
Hello Christina,We are pleased to hear that you found our hotel suitable for a short stay. Your feedback is valuable to us. If you have any further comments or suggestions, please feel free to reach out to us.
par un voyageur
Publié le 1 nov. 2024
The hotel does not reflect the photos. If my husband did not have class in the morning we would leave. I can’t even shower here.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Manager, Gestion de l’hôtel
Hello Julius,We regret to hear about your experience not meeting expectations. We appreciate your feedback and will share it with the team for future improvements. Should you have any further concerns, feel free to reach out to our management team directly.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The staff are excellent. I needed up staying here for over a month while in transition. They were very friendly and helpful. Check in and check out was seamless. The issue I have is the cleanliness of the entire facility. The fitness center is outdated and very cramped. The rooms are not clean. I had to go buy cleaning products and do a deep cleaning in my room. The bathroom wasn’t ventilated at all. For several weeks my toilet would not flush so I had to fill the tank with water to get it to flush. There was an issue with the water once and we did not have water for several hours on multiple occasions. They really need to update the entire hotel. For the price it was okay however I still think upgrades can be made.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Abriah,Thank you for sharing your feedback on your recent stay with us. We are delighted to hear your positive comments about our excellent staff and seamless check-in/out process. We appreciate your observations regarding cleanliness and facilities, as guest feedback helps us strive for improvement. Please be assured that your comments will be shared with the relevant teams for their attention and consideration. We hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The elevator was not working.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Geneva,We apologize for any inconvenience caused by the elevator during your stay. Your feedback is valuable to us and will be shared with the appropriate team for review and improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
i didnt like how i had to pay extra to get in my room early
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Jalicia,Thank you for your feedback regarding your recent stay. We understand that paying an extra fee for early check-in can be frustrating, and we apologize for any inconvenience this may have caused.Our early check-in policy is in place to ensure that our guests have a smooth and comfortable experience, but we appreciate your input and will review our practices to see if improvements can be made.We hope you’ll consider staying with us again, and we’d love the opportunity to provide you with a better experience.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Very safe close to gas station easy parking clean rooms
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Shannon,Thank you for your positive feedback! We’re delighted to hear that you felt safe during your stay and found our location convenient, especially with easy parking and proximity to a gas station.It’s great to know that you appreciated the cleanliness of our rooms. We look forward to welcoming you back for another enjoyable stay!
par un voyageur
Won’t stay there again
Publié le 26 sept. 2024 sur HotelsWalking in not a good impression. Smokers handing around entrance, floors in hallways looked dirty. Some mildew in shower door track. Staff checking in and out were very friendly. When we left a little after the breakfast time ended, the desk agent offered to get us some bananas.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Edward,Thank you for sharing your experience with us. We’re glad to hear that our staff provided friendly service during your check-in and check-out. However, we apologize for the initial impression caused by the smokers at the entrance, as well as the cleanliness issues you encountered in the hallways and shower.Your feedback regarding the mildew and overall condition is important, and we will address these concerns with our maintenance team to ensure improvements are made. We appreciate your understanding, and we’re grateful for the positive note about the desk agent's offer to help.We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Danyell,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back in the future for another exceptional stay.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Dwayne,We appreciate your feedback and are glad you had a positive experience at our hotel. Your input helps us continue to provide excellent service to all our guests. If there is anything else we can assist you with, please feel free to reach out to our management team directly.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Jose,Thank you for being our guest at Sleep inn McDonough and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
