Avis Mid Century Modern McKenzie

We are sorry you did not enjoy your stay. You are our first guest who has not felt comfortable with either our beds or the cleaning. Please see our other reviews. We do provide our contact information and also message all our guests to call or text us if they need anything whatsoever as we are only a few minutes away. You did not contact us during your stay or request any special accommodations in advance. Extra rolls of toilet paper, paper towels, napkins are all on site and easily accessible. If you had difficulty locating them, a simple text or phone call would have solved your dilemma. Preferences for bedding styles vary with individual sleepers. We are sorry that our beds were not to your liking, but they are not an issue for our many other guests. The house was built in 1961 and does have original hardwood floors that can creak like any other. Blaming such sounds on humidity issues though is unsubstantiated and a rather arbitrary accusation. Our cleaning staff routinely ensure the house is dusted thoroughly, and that the bathroom is clean and sanitary. We are sorry if it did not meet your expectations. We will check that the filter above the stove gets cleaned regularly as well as that has not been a checklist item. However, if previous guests placed dishes in the cabinet that were not cleaned to our standards or yours, our cleaners would not have checked the dishes already stored there. There is no carpet anywhere in the house. There is an area rug in the living room, which of course means that there are edges and corners in places on the floor. Most people are simply mindful of these transitions and take necessary precautions when walking. The inside latch of the security storm door is indeed broken, but this does not negate its function or trap anyone inside. Push on the door and it opens. The interior deadbolt latch on the security door functions properly for any guest who desires additional security when inside the house. We make no apologies for charging a cleaning fee. It is a near universal standard practice and allows us to reward our cleaners for providing excellent service to us as hosts and to our many guests who approve of their hard work in helping to make their stay comfortable and enjoyable.

Thank you for your recommendations!