Note fondée sur 301 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Albuquerque
Publié le 16 oct. 2024
Very nice
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you for your kind words!
par un voyageur
Publié le 27 sept. 2024
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you for the review! We appreciate it.
par un voyageur de LEES SUMMIT
Publié le 29 août 2024
Check-in was easy. The room was clean and comfortable. Breakfast selections were typical for Hampton Inn, but good nonetheless.
Commentaires de Gestion de l’hôtel
30 août 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you for your feedback! We appreciate you!
par un voyageur de Norman
Publié le 7 août 2024 sur Expedia
When we got to the room, everything seemed fine. When it came time for bed, we noticed that the drinking glasses were filthy, there was grabage inside the pull-out couch and there were some sort of stains (looked like blood) on the comforter in one of the beds. We also noticed the AC unit was also leaking making the carpet area around it soaking wet.
I tried to call the front deak about the AC but no one answereed the phone so i went downstairs.
Later in the night I notified the front desk staff about the rest of the issues and they gave me a cleaned comforter.
Agent did offer to moved us but then said they didnt have any other suite available so we stayed in the room.
I did tell them about all of this so we wouldn't be charged for any damages these issues might cause.
Commentaires de Gestion de l’hôtel
7 août 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you for your additional review! I have responded to your first review this morning through Expedia. You have also been awarded points with Hilton Honors.
par un voyageur
Publié le 6 août 2024 sur Expedia
No transportation to class reunion
Staff was not helpful
Fire alarm went off and everyone vacated
Will NOT stay there again!
Commentaires de Gestion de l’hôtel
6 août 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you for being an Honors member!My apologies for the trolley to your reunion. The sign was discarded after not seeing the trolley all day. However, we did reach out to the taxi service in town for your transportation. You declined. The fire alarm company did have an error in the system during your stay. It was disarmed within minutes. I apologize for any inconvenience this caused you!
par un voyageur
Publié le 6 août 2024 sur Expedia
Bed was very comfortable, very clean room, air conditioning was very comfortable and not noisy, walk-in shower had very good water pressure, breakfast in the morning was top notch.
Commentaires de Gestion de l’hôtel
6 août 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you very much for your kind words! I will let the staff know of your wonderful experience!
par un voyageur
Good ut could have been great
Publié le 4 août 2024 sur HotelsMy stay was great except for the fat I did not have a desk chair and I requested one three times an it never was corrected
Commentaires de Gestion de l’hôtel
5 août 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you for your review! I will look into this chair issue. We appreciate you staying with us!!!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Our room was well-equipped with all our needed amenities. The shower was great, and the bed was comfortable. The breakfast variety was good and mostly tasty...except for the sausage gravy, which tasted like it came from a can and used artificial sausage. The staff were mostly friendly. I was a bit disappointed to find no attendant at the desk on three separate occasions...only a sign saying someone would be back soon. I found "soon" to be much longer than my patience. I also found it odd that there was no cleaning of the rooms overnight. I think that is the first time we have encountered this. It also seemed odd to be told that the complimentary cookies provided in the evening are not available on the weekend, even though the room rate is higher on the weekend (that was a disappointment to grandchildren and grandparents alike)!
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Rachel Ross, GM, Gestion de l’hôtel
Thank you for your feedback!
